Job Overview

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

You will be part of a dynamic and fast-paced team responsible for growing Data & AI maturity across AT&T.  You will work across the CDO organization to enhance the Client Engagement function through a combination of Program Management, Strategic Alignment, Product Marketing, and Process/Project Management responsibilities.  The primary objective of this position will be to ensure business growth and maximize client (business unit) satisfaction.

About the Job:

• Client Engagement : Manage the Engagement program for the team including tracking new opportunities and existing use-cases/issues.  Represent Engagement needs to the broader organization and enhance collaboration across key stakeholders.  Responsible for communicating overall health of client relationships .

• Product Marketing: Understanding of the CDO’s products and services. Create effective presentations for solutions that are pitched to clients and build a central repository to house and update pitch material through collaboration with other CDO organizations.  Be well versed in Data & AI technology, platforms, and solutions to craft a compelling story.

• Strategic Alignment: Develop a good understanding of CDO products and services. Drive reusability and growth by aligning Data & AI solutions with the strategic goals of our clients.  Drive visibility across CDO to help connect solutions to client needs, ensuring that we maximize business benefits from our investments.

• Process Execution: Implement and streamline our client success processes such as Intake and Governance, ensuring they are executed with precision and consistency. This should include both process design and execution - working to alleviate bottlenecks and have ownership for overall prioritization of work.  Specific projects may require more direct oversight and coordination across cross-functional teams.

Qualifications:

• Bachelor's or Master’s degree in Business Administration, Strategy, Marketing, Computer Science, or a related field preferred

• Minimum of 5-8 years of experience in a client-facing role, especially technical sales required.

• Excellent communication and interpersonal skills, including ability to share information with Sr leadership

• Detail-oriented but strategic thinker who takes initiative to identify and solve problems

• Strong understanding of customer relations, business development and the ability to understand data/AI products & services.

• Proven ability to manage projects and drive them to completion

• Ability to work in a fast-paced, team-oriented environment

• Requires on site presence (3-5 days a week) at the listed location. No relocation assistance is provided.

Our Lead Technology Strategy earns between $130,700.00 -$196,100.00., Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

 Joining our team comes with amazing perks and benefits:

• · Medical/Dental/Vision coverage

• · 401(k) plan

• · Tuition reimbursement program

• · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• · Paid Parental Leave

• · Paid Caregiver Leave

• · Additional sick leave beyond what state and local law require may be available but is unprotected

• · Adoption Reimbursement

• · Disability Benefits (short term and long term)

• · Life and Accidental Death Insurance

• · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• · Employee Assistance Programs (EAP)

• · Extensive employee wellness programs

• · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.