Job Overview

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our team is delivering groundbreaking solutions that provide intuitive and integrated experiences for millions of customers across online, retail and care channels. We’re a technology-powered organization and committed to those who seek to discover the undiscoverable and dare to disrupt the norm. When you join our team, you’ll make bold impacts and create a seamless customer experience. If you’re ready to revolutionize the user experience, join our team and propel your career into the future.

The Lead Tech Business Management role is responsible for SAART Suite operations support, client support, and implementation of processes, procedures, and changes to support business strategies. Platform knowledge and technical experience are used daily to make fast, broadly impacting decisions to ensure accurate data and results from SAART.

Primary Responsibilities:

• Must have knowledge and experience with Azure Sequel Server, Snowflake, Java type platforms.

• Designs and implements changes, improvements, corrections to SAART Suite platforms: SAART, SAARTWeb, RUSS, MDFA, and SPDR.

• Coordinates CDO and vendor / offshore resources to schedule daily processes, resolve referential integrity issues, defects, and maintenance.

• Interacts with peers and leadership within and across multiple groups and workstreams as well as external vendors and technical support.

• Discretion and Independ Decision Making

• Daily, weekly, and monthly this position makes decisions that impact the business across multiple organizations, technical processes, business processes, and platform interfaces.

• This position sets, evaluates, manages, and changes daily / weekly system processing, prioritizes defects, maintenance, and system fixes.

• Tests and evaluates for referential integrity issues between key tables and processes (out of 8k) and determines solutions and solution implementation affecting internal team and external groups, such as CDO, IBM, AMDOCS, and business clients.

Experience

• Minimum 5 years of experience with Azure Sequel Server / Snowflake / Java type platforms.

• Must be a strong, process / operations / solutions owner.

• Ability work with a variety of systems (inputs and outputs), no need to be an expert in all of them but need to be able to learn and interact between SAART and inputs / outputs.

• Ability to effectively communicate technical information to non-technical stakeholders and effectively communicate business information to technical support.

• Ability to collaborate effectively and energetically with cross-functional teams and build relationships with clients, users, and support from different areas.

• Ability to analyze data and information to make informed decisions and recommendations.

• Ability to proactively seek out, identify, and address problems that arise at the intersection of technical and business operations.

• Ability to adapt to changing requirements, priorities, technologies, and business needs.

• Ability to manage multiple priorities and projects.

Our Lead Tech Business Managers earn between $118,800 - $178,200. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan · Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ready to close the deal on a career with AT&T? Apply today!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.