Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

The USAF partnered with AT&T to consolidate multiple disparate expenditures and IT projects into a consolidated enterprise while still allowing its users to retain the ability to tailor services and service levels. AT&T is providing commercial IT services to the USAF to improve performance of IT services and allow re-missioning of military personnel to cyber warfighting missions. 

The AT&T Network as a Service (NaaS) team has an opening for a Network Engineer to support the US Air Force by providing maintenance and repair services in order to intelligently scale network services, enable rapid deployment of emerging technologies, and provide industry-leading security, performance, and reliability. Our NaaS team is dedicated to improving the USAF IT experience through commercial services in order to increase mission effectiveness. It supports the AF Program Management Office, Air Combat Command, 16AF and subordinated units delivering high-availability and secure network capabilities.

The job duties are as follows:

·Addresses and resolves complex technical problems relating to the installation, upgrade, and daily operation of network infrastructure.

·Supports network engineering initiatives for all project-related and ongoing operations support for network communications services.

·Interfaces daily with the Network team and Project Managers

·Reviews customer requirements and develops engineering implementation plans for all project-related initiatives.

·Implements and troubleshoots enterprise network-related solutions/incidents/system outages.

·Analyzes system logs and identify potential issues with telecommunication systems.

·Establishes and maintains network performance.

·Configures and installs software, routers, and other network devices.

·Troubleshoots network problems.

·IP address audits

·Establishes and documents networking environment by designing system configuration and directing system installation.

·Defines, documents, and enforces system standards.

·Maximizes performance by troubleshooting network problems and outages and scheduling upgrades.

·Collaborates with network architects on network optimization.

·Secures network system by establishing and enforcing policies and defining and monitoring access.

·Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.

·Accomplishes information systems and organization mission by completing related results as needed.

Monitors Service Now ticket queues to ensure customer tickets and service requests are promptly addressed.

Required Clearance:

Secret clearance, Top Secret preferred (#secret) (#top secret)

Required Qualifications:

• Must be a US Citizen
• Network engineer with 3-5 years of hand-on data internetworking experience.

Strong experience with the following:

Cisco Switches (38xx, 45xx, 65xx, Nexus, and cloud managed switch solutions)

Cisco Routers (ISR gen2, gen3, and ASR platforms)

Routing protocols on Cisco routers and layer 3 switches including OSPF, EIGRP, and BGP

Layer 2 Protocols: VLANs, VTP, LACP, PAGP, and Spanning Tree (STP)

• Network Services Protocols: VSS, WCCP, ACLs, Policy Based Routing (PBR).
• In depth understanding of Cisco DNAC and ISE.
• Understanding of Software Defined Networking principles and implementation.
• Excellent verbal and written communication, interpersonal and customer service skills.
• Ability to prioritize and balance multiple tasks.
• Customer service skills and professionalism are required as are effective troubleshooting skills and ability to work independently.
• Must be proficient with a computer and be skilled with Microsoft Office (Visio, Word, Excel and MS Project)
• Must be able to support on-call/outage needs.
• Must support user support calls, enter/modify tickets, resolve trouble tickets and requests.
• Must be able to walk sizeable campus to support user base and lift at least 40 lbs

Desired Qualifications:

• Background in USAF Cyberspace Operations and understanding of technical discussions and projects.
• Strong familiarity with AT&T DoD service offerings, preferably relating to USAF and NaaS.
• Professionally certified in CCNP, CCDP or other relevant certifications.

Our Network Engineer's earn between $90,000 - $150,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.