Start Here – Go Anywhere: A Career Path in Our Call Centers - AT&T
Skip to Main Content

Call Center Career Employees

Have You Considered A Call Center Opportunity?

Did you know our call center employees have the opportunity to explore a wide variety of career opportunities? At AT&T, we believe our top talent comes from within, which is why we provide a lot of ways for our employees to learn and grow. From tuition aid programs, internal networking, mentoring opportunities, and development programs, the options for new experiences within AT&T is endless.

Potential Career Opportunities:

  • Customer Service Manager
  • Executive Director
  • Sales Manager
  • Corporate Communications
  • Call Center Operations
  • Technical Support

Start here, go anywhere! Hear from a few of our employees who started in our call centers and are now working in other areas of the company:

I leveraged the AT&T tuition aid plan in order to secure both my Bachelors and Masters degree and then I really asked my manager for help. I never said no and took on new challenges.

Kevin McDorman,

Assistant Vice President of Contact Transformation

The call center is a great place to start because you learn a ton about the company. The amount of training you get in customer service is something that can take you not only within AT&T but really any where you go.

Robyn Ince,

General Manager, AT&T Entertainment and Internet Services

I wanted to position myself as an expert – as someone who folks would go to if they needed help. So I volunteered for special projects, which allowed me to be viewed as leader, not only in our center but with folks across the company.

Shay Phillips,

Executive Director Service Management

Learn more about AT&T Call Center Careers.


This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.

Back to top