Love helping people get the most out of their tech? Let your voice be heard on our Call Center team. Here, you’ll connect our customers to the latest cutting edge technologies and gain skills you can use throughout your career.
- Full-Time: may include nights & weekends
- $10+/hour based on experience and education
What makes a successful Customer Service Representative at AT&T? Check out the traits we’re looking for to see if you have what it takes.
Bilingual Customer Support Representative Priority Hiring
Lubbock , Texas
If you have a knack for providing great customer service and innovative solutions, we’d love to meet with you.
On our Call Center team, you’ll learn all about the coolest ways to help deliver exceptional service and solutions to our customers. It’s a high-energy environment where you’ll be part of a fun team that offers best-in-class service. Not to mention the amazing benefits, training programs and career potential we offer.
Friday, January 12, 2018
Come by to meet with our hiring team anytime between 12noon-6pmCST
2321 N. University Avenue (North Employee Entrance)
Lubbock, Texas 79415-1717
• Bring your resume and be sure to dress to impress
• Bring your valid photo ID for identification verification
• If applicable, you will have the option to apply, test and interview on-site, so plan for 2-3 hours.
Important: For the fastest experience, it’s highly recommended you apply online to this job posting and complete the online assessment prior to attending this event.
Want to obtain a head start now or unable to attend? – we’d still love to talk to you. Apply now to this job posting.
Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service?
Our award winning Customer Support Specialists help our customers by offering solutions, identifying opportunities and serving millions of customers – one at a time.
A great attitude and the desire to stay up to date on technology and the latest devices. In this role, you’ll come up with innovative solutions to help our customers. Whether you’re answering direct calls, transferred calls or trouble tickets, you’ll work with the latest systems and tools to assist our customers.
possibilities are limitless with AT&T.
You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.
If you’re 18 years or older AND fluent in the English AND Spanish languages, let’s talk.
Study Guide for pre-employment screening(click the link below to open the study guide)
Start here, go anywhere! Hear from call center employees who advanced to other career opportunities within our company.
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
join our Talent Network to stay in the loop >
Here’s a step-by-step look at the Call Center hiring process.
How to prepare for your
Our goal is to set you up for success at AT&T.
That’s why we’re providing you with the information you need to prepare for the entire application process. In particular, your first assessment will look for traditional employment characteristics to see how you work best. Your second assessment is more like an interactive game – testing your decision making and memory skills. And the final assessment happens over the phone and will focus on your bilingual skills to help us confirm you’re fluent in the needed language.
When you’re getting ready, it’s a good idea to find a quiet place, get in the zone and answer as honestly as possible. And to prevent any errors from happening, make sure you are doing so on a computer and not a mobile device.
To get a better idea of what will be involved, check out our Study Guides >
Visit our FAQ page to get answers and even chat with one of our Application Specialists >
AT&T offers competitive pay and benefits, as well as other exciting rewards.
Enjoy immediate access to discounts on a wide range of items – from AT&T branded products and services to tickets for sports and entertainment events.
Paid time off
Play as hard as you work! On top of paid holidays, AT&T offers Paid Time Off (PTO) to eligible employees for leisure and to handle personal activities. PTO includes bereavement and jury/court duty.
Rock your job with the support of innovative learning and development initiatives.
Keep learning - tuition assistance is available for eligible employees to help cover education costs that have been approved by the company.
AT&T employees can plan for the future by enrolling in our AT&T Retirement Savings Plan (ARSP).
(medical, dental & vision)
Get covered with our excellent insurance options - for you and your family.
We work hard and play even harder. Because with everything we do, #LifeAtATT is always an adventure.Life at AT&T - Just ask our team Just ask our team
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Taking your career far
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