The Sr. Network Administration Specialist will be located in Northern Virginia and perform network administration and operations roles for different customers on long-term contracts.
The candidate must have 10+ years’ experience in transport systems management for distributed network and communications systems with demonstrated experience with Cisco and/or Juniper routing, switching, and firewall systems to view network device configurations, analyze log files, troubleshoot encryption tunnels, and make recommendations for improving routing methods, paths and restoring service-impacting circuits.
Within a team of operations personnel, the candidate will be responsible as the single-point-of-contact (SPOC) on an 8x5 basis to plan, coordinate, and execute all activities to manage production platforms across a large enterprise of numerous geographically dispersed sites
- communicate with carrier-grade operations centers for non-visible/managed systems to include work across disparate ticketing systems to aid in expediting restoration
- troubleshoot hardware and software-based encryptors and encryption tunnels process multiple customer service order requests
- manage network system service-impacting incidents from detection through closure.
The candidate will develop and maintain troubleshooting and problem resolution procedures for common issues and develop sufficient expertise of existing operational dataflows to effectively respond to most issues without the need to escalate furtherwork with program management, impacted internal stakeholders, and customers to manage the operations and support lifecycles across the enterprise product portfolio; support and coordinate all change and new software/hardware release activities; manage relationships and coordinate work between different teams at different locations as needed; attend Release Readiness and Configuration Control Board reviews and walkthroughs as needed; maintain and control configurations across all fielded assets; continually work towards making improvements in the operations management process, including development of scripts and automation tools to improve management of various platforms and toolsets; coordinate and present weekly and bi-weekly operations status at internal and customer meetings. Candidate must also be willing to take on additional duties that include extended 24x7 data analysis with other team members on a local Virginia customer premises as needed during the year. After receiving on-the-job analysis training, the candidate will perform missions in support of a customer contract and deliverables; manage and track all customer requests for information (RFI) to ensure quality, accuracy, and compliance.
The ideal candidate is a 15-year veteran with network operations and data analysis experience with increasing responsibility managing network systems and is a highly-motivated self-starter who thrives in fast-paced and ever-evolving operations environments.
- demonstrate a high degree of creativity and problem solving
- possess strong analytical skills
- be detail and process oriented in creating and maintaining documentation, and be extensively capable with MS Office products to produce comprehensive plans, schedules, and supporting materials to help convey detailed information
- excellent verbal and interpersonal skills are vital to mission success
- must be comfortable interacting with senior leadership from both internal and customer organizations to convey critical information and gain concurrence.
The candidate must have mid-level or higher Cisco and/or Juniper certifications as well as considerable background in running network scripts and troubleshooting systems and pathways that bridge Linux, Unix, and Microsoft Windows servers with network and transport systems.
Candidate must know TCP/IP, routing and switching, Voice over IP, Time Division Multiplexing, optical carrier networks, load balancers, optical taps, firewalls.
A bachelor’s degree is required (Master’s degree preferred), preferably in computer science or an engineering discipline.
Required Clearance: US Citizen, with a Top Secret/SCI clearance
Desired: Candidate should have experience with element manager and tools that include Junos Space, CiscoWorks, Dell OpenManage, Xymon, MRTG, CentOS, FortiManager, FortiAnalyzer, NetApp, Splunk, and SolidFire. The candidate should also have strong experience utilizing the Solarwinds suite of tools (network management, ticketing system, and portals) to diagnose, capture and communicate key information about problem and incident resolution status; also, should have familiarity with evolving technologies like virtual network functionalization and software defined networking.
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V