Explore the possibilities
We’re keeping the world connected like never before. With a wide range of career possibilities, there are plenty of ways for you to get in on the action. However you join our team, you’ll work with top innovators, the newest technology and revolutionary ideas. Ready to do great things with us?
Help Desk Specialist II (Government)
COLUMBIA , Maryland
We are looking for candidates with great communication skills as well as strong problem solving abilities to provide 24/7 Help Desk Tier 1 support. Communication skills will be extremely important as - phone and in-person support for a variety of services including email, LAN/WAN, desktop applications and COTS/GOTS applications will be required. Shift work is required for this position.
A competitive candidate will have a minimum of 3 years of Help Desk experience as well as a Bachelor’s degree in Business, Technical or Math. Five (5) years with an Associate’s Degree or seven (7) years’ experience may be substituted for the Bachelor’s Degree. A TS/SCI clearance with polygraph is required.
Here at AT&T we are proud to be one of the top companies to work for in the United States. As a top 10 Fortune company, you have the amazing opportunity to work for the largest telecommunications company in the world. Ranking #4 on the DiversityInc top 50 list, whatever your interests may be, there is definitely a place for you at AT&T. We offer a great benefits package with health and flexible spending accounts, 401k, medical and dental plans, Paid and Sick time off. We also offer an extensive list of employee discounts, from DirectTV, mobile devices, to vacation packages and tuition reimbursement. Your opportunities at AT&T are endless, and we can’t wait to watch you grow with us.
join our Talent Network to stay in the loop >
Current Employee - PROFESSIONAL-NETWORK DESIGN ENGINEER+ in Middletown, NJ
I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and be challenged at all times.
I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.
If you're already part of the AT&T family and think this role is perfect for someone you know, let us know. We’d love to get to know them – and thank you with a reward.Refer a friend
Our hiring team could be coming to a community near you. Come out and say hi.See our next events
We work hard and play even harder. Because with everything we do, #LifeAtATT is always an adventure.Life at AT&T - Just ask our team Just ask our team
Doing Great Things
Building a brighter future
In 2015, we saved $119 million in annualized energy – and that’s only the start of how we’re in the business of doing good.
Making an impact
We’re working to make a difference in our communities – like our $250 million commitment to education through AT&T Aspire.
Ensuring every voice matters
With 115,000+ employees in our employee networks, we celebrate the amazing things our differences bring to the table.
Putting military skills to work
We’re on a mission to hire the best talent – a big mission. We’re committed to hiring 20,000 veterans by 2020.
Developing what’s next
Whether it’s in AT&T Labs, the AT&T Foundry or our Mobile App Hackathons, we’re unleashing talent and turning big ideas into big possibilities.
Taking your career far
With mentors to guide your way and lots of training opportunities, there’s no limit to how much you can grow or where your career can go.