Are you passionate about providing innovative solutions to businesses everywhere? From answering questions to solving challenges, you’ll make sure they have every tool they need to succeed – all in one phone call.
- Full-Time: may include nights & weekends
- $10+/hr, based on experience and education
What makes a successful Customer Service Representative at AT&T? Check out the traits we’re looking for to see if you have what it takes.
Attention to Detail9
Business Customer Service Specialist l Priority Hiring
BLOOMINGTON , Minnesota
Business Customer Service Specialist starting pay range of $14.61 to $16.87 per hour... then have the opportunity to receive an increase after only 6 months!
Study Guide for pre-employment screening (click the link below to open the study guide)
Special Job Requirements
·Specific job assignments may require day, evening, weekend or holiday hours.
·Overtime may be required.
- Classroom training
- On-the-job training
- Other as identified by management
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
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Here’s a step-by-step look at the Call Center hiring process.
How to prepare for your
Our goal is to set you up for success at AT&T.
That's why we’re providing you with the information you need to prepare for the entire application process. In particular, your first assessment will look for traditional employment characteristics to see how you work best. Your second assessment is more like an interactive game – testing your decision making and memory skills. And if the role you’re applying for is bilingual, there'll be one last language assessment over the phone to help us confirm you’re fluent in the needed language.
When you’re getting ready, it’s a good idea to find a quiet place, get in the zone and answer as honestly as possible. And to prevent any errors from happening, make sure you are doing so on a computer and not a mobile device.
To get a better idea of what will be involved, check out our Assessment Tips >
Visit our FAQ page to get answers and even chat with one of our Application Specialists >
AT&T offers competitive pay and benefits, as well as other exciting rewards.
Enjoy immediate access to discounts on a wide range of items – from AT&T branded products and services to tickets for sports and entertainment events.
Paid time off
Play as hard as you work! On top of paid holidays, AT&T offers Paid Time Off (PTO) to eligible employees for leisure and to handle personal activities. PTO includes bereavement and jury/court duty.
Rock your job with the support of innovative learning and development initiatives.
Keep learning - tuition assistance is available for eligible employees to help cover education costs that have been approved by the company.
AT&T employees can plan for the future by enrolling in our AT&T Retirement Savings Plan (ARSP).
(medical, dental & vision)
Get covered with our excellent insurance options - for you and your family.
We work hard and play even harder. Because with everything we do, #LifeAtATT is always an adventure.Life at AT&T - Just ask our team Just ask our team
Doing Great Things
Building a brighter future
In 2015, we saved $119 million in annualized energy – and that’s only the start of how we’re in the business of doing good.
Making an impact
We’re working to make a difference in our communities – like our $250 million commitment to education through AT&T Aspire.
Ensuring every voice matters
With 115,000+ employees in our employee networks, we celebrate the amazing things our differences bring to the table.
Putting military skills to work
We’re on a mission to hire the best talent – a big mission. We’re committed to hiring 20,000 veterans by 2020.
Developing what’s next
Whether it’s in AT&T Labs, the AT&T Foundry or our Mobile App Hackathons, we’re unleashing talent and turning big ideas into big possibilities.
Taking your career far
With mentors to guide your way and lots of training opportunities, there’s no limit to how much you can grow or where your career can go.