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Installation Technician

AUGUSTA , Georgia

Overview

Our Technicians keep millions of people connected to the wide range of services we have to offer. If you’re tech savvy, a great problem solver and love helping customers – take your career on the road with us.

  • Full-Time: may include nights & weekends
  • $11-20+/hr, depending on experience

Success Profile

What makes a successful Technician at AT&T? Check out the traits we’re looking for to see if you have what it takes.

  • Communicator7
  • Personable8
  • Helpful10
  • Detail-oriented8
  • Adaptable9
  • Tech Savvy7
10

Installation Technician

AUGUSTA , Georgia

Our technicians help customers apply the latest technology to their lives. This is where innovation is born, when our customers use new technology. Working with the latest devices and tools our technicians help us deliver the future before anyone else – by installing our award-winning TV service, satellite or state of the art fiber optics to give customers access to the world’s most robust network. Innovation starts in the hands of our customers, and our technicians deliver it to them.
What’s it like to join our team? Well, you’ll work indoors and outdoors to install high-speed broadband, Wi-Fi and voice services in homes and offices. But that’s not all. You’ll also connect with our customers to provide first-hand demos of service features and functions so they can apply the latest technologies to their lives in a supportive team environment.
You’ll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off.  In addition to these benefits you’ll be a part of our ongoing paid training in your field leading to exciting career paths. 
Have you worked for three or more years installing or maintaining entertainment, security, or networking equipment for customers or have similar experience? If yes, you can join our team with a starting pay of over $20 per hour. Don’t have three years of experience? We offer a competitive salary for all levels of expertise and provide great opportunities for career growth.

Don’t take our word for it. Our employees say it best! Watch now.
If you like what you’re hearing so far, see below for more details.

To qualify, you’ll need to:
  • Possess a valid state driver’s license and clean driving record
  • Weigh less than 275 lbs. for ladder safety
  • Lift and move up to 80 lbs.
  • Work a flexible schedule including evenings and weekends
  • Possibly work in small confined spaces or aloft (up to 28 ft.)
  • Identify wire and cable colors
  • Qualification on pre-employment assessments
Study Guides for pre-employment screening (click the links below to open the various study guides)
Assessment Information:
Interview Information:
Background Check Information:

Ready? Apply now.

Requisition ID 1739193 If you’re not ready to apply,
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What's this
job really like?

Whats this job really like for a Technician

Applicant Experience

Here’s a step-by-step look at the Technician hiring process.

  • The process will take approximately 4 to 7 weeks, depending on location.
  • Be sure to check your email regularly and complete each step within the timeframe given.
  • You’ll need to complete and pass each assessment before moving on to the next step. If you don’t pass on your first attempt, you’ll be eligible to retake your assessments after 6 months.
  • Watch this video to see what the job’s really like

  • Prepare for 1st assessment

  • Complete 1st assessment

  • Complete 2nd assessment

  • Interview and on-site assessment

  • Conditional job offer

  • Drug screening and physical assessment

  • Congratulations and welcome to AT&T!

How to prepare for your
assessments

Our goal is to set you up for success at AT&T. That’s why we’re providing you with the information you need to prepare for the entire application process.

Preparing for the TMT-F III

The Technical/Mechanical Test-Field III (TMT-F III) will take 30 minutes to 1 hour to complete. This is a computerized adaptive test (CAT) which will tailor questions based on how you responded to previous questions. The three sections will test your ability to:

  • Follow work instructions to solve problems
  • Apply mechanical principles and physical laws to solve problems
  • Assess work orientation and provide customer service in a variety of situations

Make sure you read the questions carefully, think through your answers before responding, and be aware of your timing. For details about the TMT-F III, review our Study Guide: Technical/Mechanical Test-Field III (TMTF III)

Preparing for the PTI-R

The Premises Technician Inventory (PTI-R) assessment will measure your job-related attitudes, behaviors and experiences. It’ll take 15 minutes to complete, and there really are no right or wrong answers. Although your test files will be valid for 21 days, you should try to complete the assessment immediately. For details about the PTI-R, review our Study Guide: Premises Technician Inventory (PTI-R) East, Midwest, Southeast, Southwest, West

Preparing for the PTA/WTA

If your answers in the previous assessment indicate that you’re a good fit, in one to two weeks you’ll take part in a Realistic Job Preview (RJP) and have an interview with the Hiring Manager. The Hiring Manager will conduct the Premises Technician/Wire Technician Assessment (PTA/WTA). It will take approximately 20 minutes to complete. You’ll be contacted within two weeks with the results. For details about the PTA, review our Study Guide: Premises Technician Assessment (PTA)

Final assessments and PAE

This is the final step in the Technician hiring process. A background check will be conducted and you’ll need to complete a drug screen and PAE within 48 hours. The Physical Abilities Evaluation (PAE) will be performed by a medical professional to determine your ability to perform the physical requirements of the job. You’ll be contacted within one week with the results. For details about the PAE, review the appropriate Study Guide for your region: Physical Abilities Evaluation TIPS (PAE) Southwest and East or Physical Abilities Evaluation TIPS (PAE) Midwest, West and Southeast

Need help with your application?
Visit our FAQ page to get answers and even chat with one of our Application Specialists >

Rewards

  • Compensation

    AT&T offers competitive pay and benefits, as well as other exciting rewards.

  • Employee discounts

    Enjoy immediate access to discounts on a wide range of items – from AT&T branded products and services to tickets for sports and entertainment events.

  • Paid time off

    Play as hard as you work! On top of paid holidays, AT&T offers Paid Time Off (PTO) to eligible employees for leisure and to handle personal activities. PTO includes bereavement and jury/court duty.

  • Paid training

    Rock your job with the support of innovative learning and development initiatives.

  • Tuition reimbursement

    Keep learning - tuition assistance is available for eligible employees to help cover education costs that have been approved by the company.

  • Savings Plan

    AT&T employees can plan for the future by enrolling in our AT&T Retirement Savings Plan (ARSP).

  • Insurance
    (medical, dental & vision)

    Get covered with our excellent insurance options - for you and your family.

"Good company, good pay, a lot of over time"

Four star employee rating

Current Employee - U-Verse Premises Technician in Sunnyvale, CA

Pros

Good pay, benefits, over time, give all tools, uniforms and boots you need. Management is good at replacing them for you.

Cons

Never know what time you'll be done since you have to complete every job, same job could take you 45 minutes or 3-4 hours so it's hard to make plans


#LifeAtATT

We work hard and play even harder. Because with everything we do, #LifeAtATT is always an adventure.

Life at AT&T - Just ask our team Just ask our team

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    Taking your career far

    With mentors to guide your way and lots of training opportunities, there’s no limit to how much you can grow or where your career can go.

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