Skip Navigation

Retail Jobs

Are you ready to have some fun? When you work in Retail, you get to share what you love most about technology with millions of the coolest customers around. From showing off our latest toys to finding the perfect technology solution for an everyday challenge, no day’s ever the same. And with tons of chances for you to keep learning and advancing, it’s a big job with even bigger opportunities.

Sales Support Representative

Jacksonville , Florida

Do you like helping people? As a Sales Support Representative you will have the opportunity to learn and perform a variety of roles to help deliver an extraordinary customer experience! You will be greeting, answering inbound calls to the store, triaging customer needs, problem solving, processing transactions and will assist in selling a variety of AT&T products and services. The Sales Support Representative also has the opportunity to learn roles related to all store logistics including but not limited to inventory, cash and merchandising as well as records and paperwork management. Communication with management and vendors is also a key role. There will be other responsibilities assigned by management that contribute to the success of the team and customer experience. This role comes with a very competitive salary package as well as awesome benefits. We are passionate about innovation, we love our employees and we love connecting our customers to their world.

MINIMUM REQUIREMENTS:
Perform the following with reasonable accommodation:
  • Work flexible hours (including evenings, weekends and holidays)
  • Stand for long periods of time
  • Ability to lift up to 25 pounds
  • Operate a personal computer, wireless equipment, copier and fax
  • Work in other locations as the needs of the business dictate what may be required
  • May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS
  • Associate Degree
  • 1+ years of relevant work experience
  • Telecommunications industry knowledge
  • Excellent interpersonal, verbal and written communication skills and attention to detail
  • Strong working knowledge of computer systems/software and computerized billing
  • Strong customer service skills
  • Thorough research skills

    Study Guide for pre-employment screening(click the link below to open the study guide)
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.

Requisition ID 1752762 If you’re not ready to apply,
join our Talent Network to stay in the loop >

"Great company overall"

Five star employee rating

Current Employee - Retail Account Executive in Chicago, IL

Pros

AT&T has great benefits, employee discounts (including other companies), and overall compensation is good. The company is positioned itself to be a leader for employee growth with the training options available including tuition reimbursement, discounted college admission, and award winning internal training.

Cons

If working in a retail position within AT&T, the work/ life balance can become challenging (this should be expected with retail). Otherwise the company has a lot of growth opportunities if you are willing to relocate or if you are in one of the major corporate cities.


#LifeAtATT

We work hard and play even harder. Because with everything we do, #LifeAtATT is always an adventure.

Life at AT&T - Just ask our team Just ask our team

Doing Great Things

  • Man sitting in park, using laptop

    Building a brighter future

    In 2015, we saved $119 million in annualized energy – and that’s only the start of how we’re in the business of doing good.

  • Man sitting on stoop, talking on phone

    Making an impact

    We’re working to make a difference in our communities – like our $250 million commitment to education through AT&T Aspire.

  • Three peope in a business meeting

    Ensuring every voice matters

    With 115,000+ employees in our employee networks, we celebrate the amazing things our differences bring to the table.

  • Military man smiling

    Putting military skills to work

    We’re on a mission to hire the best talent – a big mission. We’re committed to hiring 20,000 veterans by 2020.

  • Two men looking over paper

    Developing what’s next

    Whether it’s in AT&T Labs, the AT&T Foundry or our Mobile App Hackathons, we’re unleashing talent and turning big ideas into big possibilities.

  • Woman speaking at a meeting

    Taking your career far

    With mentors to guide your way and lots of training opportunities, there’s no limit to how much you can grow or where your career can go.

Join the Talent Network

Sign up to receive a monthly newsletter and be the first to know about career events, new openings and exclusive updates.

Join Now

Saved Jobs

You haven't saved any jobs yet.