Requirements At AT&T Business Solutions (ABS), we have a reputation for communicating powerfully and we use all types of communication to get the job done.
AT&T Business Solutions is one of the world's leading providers of advanced IP-based business networking, mobility and managed applications solutions. We serve more than 120,000 enterprise and wholesale customers on six continents, including all of the Fortune 1000 Companies, as well as the needs of the Small Business Markets and State and Federal Government agencies. Companies and organizations with the most complex networking and communications requirements in the world look to our powerful global IP backbone network, extensive portfolio and expertise to help them increase business velocity by making them more productive, collaborative, competitive, and cost-effective.
The Technical Sales Consultant is a tier 1 technical resource whose primary responsibility is to support AT&T sales team and their clients to determine, design and present the right networking/cloud solution based on the customers requirements. Participates in joint sales calls with the Sales Teams and other technical resource partners. Responsible for consulting with customers in solutioning and supporting company products and systems. Provides technical support in sales presentations, product demonstrations, and design specific to the client's environment. Responds to customer inquiries concerning
services, and network and application performance. Understands, develops and delivers systems/applications solutions to customers business, information, technical and educational needs. Follows both standard & unique non-standard design practices and procedures in analyzing situation or data from which answers cannot be readily obtained. Provides the technical interface to Tier III resources for complex matters requiring deep technical expertise. Strong knowledge of MPLS, Ethernet, VoIP, and Security technologies as well as
routing protocols such as BGP and EIRGP. Incumbents have a full, working knowledge of AT&T's Data/IP/Cloud/Mobility products and services. Seasoned in-depth knowledge of functional/process area. Strong presentation and communication skills required, while sales background is not required. Creates presentations, technical papers and written responses to customer
documentation such as RFPs and email. Typically viewed as the single point of technical validation and must demonstrate strong teaming skills.
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V