<![CDATA[AT&T - Oakton jobs]]> http://connect.att.jobs/oakton-jobs en <![CDATA[Mobility RF Engineer - (Oakton, Virginia)]]> Synopsis: Senior Mobility Solutions RAN Engineer to provide both pre-sales and post-sales support.to business development and implementation of unique network and ProServ mobility projects for Federal Government customers. Bachelor's Degree in Electrical Engineering, Computer Science or like field, 8+ years experience in the design, implementation and operation of Mobility services including GSM, GPRS,UMTS, and HSPA. Strong understanding and experience in RAN engineering a must. Strong knowledge of both network architecture and operational support of RAN networks. The successful candidate will be self motivated and have strong written and verbal communication skills. Ability to obtain TS/SCI-FS required. Existing SECRET or above desired . Experience with Mobility network security solutions desired. Familiarity with workings of AT&T Mobility strongly desired. Strong understanding of mobility applications and Mobile Device Management desired. Strong understanding of network architecture and operational support of mobility networks including Packet Core, provisioning, billing, and OSS desired. Knowledge of CDMA and like data services strongly desired. Experience with military and or government radio networks a plus.



]]> Wed, 23 May 2012 16:00:00 GMT 2370613-Oakton-Engineering <![CDATA[Billing Ops Analyst Oakton VA - (Oakton, Virginia)]]> Overall Purpose: Conducts billing operational work to maximize the effectiveness, accuracy and delivery of billing information.



Key Roles and Responsibilities: Audits the accuracy of moderately complex billing information entered in the system and monitors the operation of the billing systems. Develops solutions to billing issues and works with systems design to implement new features. May test new features of the billing system. May perform one or more of the following billing operations functions such as general billing operations, policy compliance, systems, methods, procedures, contract implementation, SOX compliance, risk mgmt, fraud, service abuse, revenue assurance, compliance with legal requests, compliance with federal and state taxing statutes, annoyance call complaints, bill reviews, postal analysis, vendor management, audit, production quality, data requests, etc.



Job Contribution: Intermediate analyst level position in Billing Operations.



Education: Typically high school diploma or GED preferred, specialized skill training or certification may be required.



Experience: Typically requires 2-3 years experience. Supervisory: No.



Desired Skills and Experience: Working knowledge of Spanish language a plus, intermediate EXCEL, WORD and POWERPOINT experience required. Ability to analyze complex tasks, make decisions and meet specific production deliverable deadlines. Requires strong written and verbal communication skills. Candidate should have knowledge of self awareness, good time management and project management skills.



]]> Wed, 23 May 2012 16:00:00 GMT 2440313-Oakton-Corporate <![CDATA[Voice Network Engineer - (Oakton, Virginia)]]> Services to an AT&T Government Solutions customer in Northern Virginia.
This position is for a voice network engineer to support voice application O&M and design requirements for a customer's
"mission oriented" network IT requirements. The successful candidate will work individually and on project teams in
a dynamic environment to solve the customer's O&M and operational technical problems as well as providing Tier III
technical support. The candidate must posess the following skills, experience and knowledge:
At least 6 years experience with designing, configuring and implementing enterprise/carrier-grade TDM and or VoIP based
voice solutions/systems to include QoS implementation and voice security best-practices. Experience/understanding of
Class 4 /5 switches, unified communication scheme/systems - converged voice, video and/or data communications over
a common infrastructure and the integration of technologies such as instant messaging, e-mail, voicemail, fixed/mobile
voice, etc. Understands distributed VoIP architectures and VoIP technologies, particularly SIP, H.323, MGCP protocol
families and the interworking of these protocols with legacy networks.
Good understanding/foundation in TCP/IP and common LAN/WAN technologies/protocols.Understanding of circuit
switched networks and protocols such as ISDN, ISUP, SS7. Experience with Lucent, Nortel, Avaya and Cisco products
(or similar). Experience with voice mail systems such as Audix, Octel, and Aspect ACDs. Experience with Cisco voice
solutions such as testing, configuration and administration of voice gateway routers, Unified Communications Manager
and Unified Communications Manager Express and IP Phones. Experience/understanding of mobile communications
systems and networks such as GSM, CDMA and future 3G/4G networks/protocols. Familiar with IP Multimedia
Subsystems (IMS) architectures or experience with designing and implementing IP Multimedia Subsystems (IMS) based
systems/networks a definite plus. Experience with Sonus equipment a plus.
Candidate must be strong in analytical thinking and problem solving and must have strong documentation, writing and
communications skills to document changes/updates on the systems supported. Occassional work at different locations
within the Washington Metro Area and some CONUS travel required. Infrequent OCONUS travel may be required in the
future.
Candidate must be willing to obtain a TS/SCI clearance with Full Scope polygraph in order to begin work. Bachelor's Degree required and Master's
Degree desired in Electrical Engineering, Computere Science, or like field.


]]> Wed, 23 May 2012 16:00:00 GMT 2456381-Oakton-Engineering <![CDATA[Sales Executive 2 MID PCG - (Oakton, Virginia)]]>


]]> Tue, 22 May 2012 16:00:00 GMT 2412621-Oakton-Business-Sales-Solutions <![CDATA[Program Mgr Tech Sr Specialist Oakton VA - (Oakton, Virginia)]]>







Purpose: Manages multiple technical government programs or a single large program exclusively to Federal Government clients Serves as primary customer contact. This position will serve as the Configuration Management Manager and will be responsible for managing the Change Control processes. This responsibility includes oversight of the daily system and configuration changes performed by the operations team for quality control. This position will be responsible for coordinating and establishing strategic change management objectives and detail tactical plans for achieving those objectives. Responsible for the control of specifications, hardware and software, contract deliverables and documentation produced or controlled by the program office. . Strategic responsibility for the definition and implementation of Change Control processes.The position will ensure that changes to the Configuration Management methods and processes are properly approved and communicated to staff before being implemented. Activities include planning, publicize and oversight of implementation of new Configuration Management systems. Management of the Configuration Management processes, function, the items that are to be controlled, and the information that is to be recorded. The CM will develop Configuration Management standards, Configuration Management plans and procedures. . Provide reports, including management reports (indicating suggested action to deal with current or foreseen shortcomings), impact analysis reports and configuration status reports. Manages Change records, configuration baselines, in order to specify the effect on configuration items of an authorized Change. Perform configuration verification audits (CVA) to check that the data inventory is consistent with the CM system and initiates any necessary corrective action. The CM will oversee compliances with CM processes as related to the Quality Management Plan. The CM will be responsible for Coordination of Configuration/Change Control Boards (CCB). The CM will provide guidance to program personnel, with the ability to identify disconnects between current activities and contractual commitments. Job Qualifications Required Technical Skills: Our successful candidate must have expert knowledge of CM practices, expert knowledge of CM standards. Application of CM as applied to system. He/She must have expert-level knowledge of electronic tools used in implementing a successful CM program. He/She must be skilled in application of CM requirements; and in creation of the CM plan. He/She must have the ability to plan, monitor, and report on CM activities. He/She must have the ability to work with all levels of personnel from Program Manager, Project Manager, and Program Architect. Ability to train others in CM requirements processes, and tools used to implement the CM process.Required Education/Experience: Our successful candidate will have Bachelor's degree in Business or technical area is required. 5+ years experience hands-on experience in implementing the configuration management concept that includes: requirements management, change management, release management, data management, records management, and document control.


Required Skills, Experience, and Education: Our successful candidate must have expert knowledge of CM practices, expert knowledge of CM standards. Application of CM as applied to system. He/She must have expert-level knowledge of electronic tools used in implementing a successful CM program. He/She must be skilled in application of CM requirements; and in creation of the CM plan. He/She must have the ability to plan, monitor, and report on CM activities. He/She must have the ability to work with all levels of personnel from Program Manager, Project Manager, and Program Architect. Ability to train others in CM requirements processes, and tools used to implement the CM process.Required Education/Experience:


Required Clearance: Secret Clearance


Desired: Bachelor's degree in Business or technical area is required. 5+ years experience hands-on experience in implementing the configuration management concept that includes: requirements management, change management, release management, data management, records management, and document control.PMP, Undergraduate degree, Telecommunications experience



Secret Clearance Required. Our successful candidate must have expert knowledge of CM practices, expert knowledge of CM standards. Application of CM as applied to system. He/She must have expert-level knowledge of electronic tools used in implementing a successful CM program. He/She must be skilled in application of CM requirements; and in creation of the CM plan. He/She must have the ability to plan, monitor, and report on CM activities. He/She must have the ability to work with all levels of personnel from Program Manager, Project Manager, and Program Architect. Ability to train others in CM requirements processes, and tools used to implement the CM process.
]]> Tue, 22 May 2012 16:00:00 GMT 2409012-Oakton-IT_Engineering_Technology <![CDATA[Sr. Business Operation Analyst - (Oakton, Virginia)]]>


]]> Mon, 21 May 2012 16:00:00 GMT 2448726-Oakton-Corporate <![CDATA[Account Manager 2 Civilian - (Oakton, Virginia)]]> The selected candidate will lead, manage, and support all pre and post sales activities for a number of Federal Civilian Accounts. This position will work closely with individual Account Managers to grow business and perform support activities. The position is an entry level complex sales position with the opportunity to progress to an Account Manager. This individual will also work closely with multiple ATT organizations including Care and Program Management. College degree preferred or relevant work experience. •Ability to multi-task between multiple organizations to realize task completion. Must be well organized with strong attention to detail. •At least 3 years experience in sales, ordering, programs or other related field. • Excellent verbal, written, presentation and interpersonal skills. • Flexible, team oriented individual. •Effective decision making and problem solving capabilities. Experience working with government agencies preferred.



]]> Mon, 21 May 2012 16:00:00 GMT 2448732-Oakton-Sales <![CDATA[Project Manager - (Oakton, Virginia)]]> Description:
Client Support Specialist (CSS) - The selected candidate will lead, manage, and support all sales ordering activities for Federal Civilian Accounts. This position will work closely with sales management, individual account managers, and the customer to ensure the timely and accurate placement of orders. This individual will also work closely with the Care center and the Program Office to communicate the customer’s needs and set the proper expectations.
Job Responsibilities:

• Owns the order process to include the following:
• Interact directly with the customer to obtain required Service Order information
• Create Agency Hierarchy Codes
• Enter orders into the GIOM ordering system, complete provisioning forms and submit them to the internal order support team and the Care center
• Collaborate with the Care center to attain required billing information needed to progress the order
• Obtain USOs required for Sales SIP process
• Access numerous service delivery systems---ordering, provisioning, billing, and some maintenance systems
• Track the implementation process through order completion including the SIP process.
• Ability to use or learn to use the following systems: eCRM, Tirks, Pocits, GIOM, EFMS, SOTS, GCSM for MIS orders, BAP, IS
• Review Purchase Orders/Delivery Orders from assigned accounts and ensure accuracy
• Review order requests to ensure accuracy prior to processing
• Process all order types
• Coordinate with Sales Engineering for equipment purchases and delivery
• Perform Firm Order Commitment Notice review and First Bill Review
• Other duties as assigned by sales leaders
• CSS will develop skills through Web-based and Instructor-led training.

Position Qualifications:
• Technical understanding of core AT&T products and services. To include, Data, Voice and Hosting services.
• Computer literacy in MS Word, Excel, PowerPoint and Outlook
• Project Management Knowledge
• Presentation and customer facing experience
• College degree preferred or relevant work experience.
• At least 3 years experience in sales, ordering, programs or other related field.
• Experience working with government agencies preferred.
• Excellent verbal, written, presentation and interpersonal skills.
• Must be well organized, and multi-task oriented with strong attention to detail.
• Flexible, team oriented individual.
• Effective decision making and problem solving capabilities.



]]> Mon, 21 May 2012 16:00:00 GMT 2448773-Oakton-Corporate <![CDATA[Network Engineer Senior (Voice) - (Oakton, Virginia)]]> areas specified. Experienced in the operational environment and using high-level functional systems analysis, design,
integration, documentation, and implementation methodologies on complex problems which require in-depth knowledge
of the subject matter for effective implementation. Applies principles, methods and knowledge of the functional area of
expertise to specific order requirements and in the process uses advanced principles and methods to arrive at practical,
innovative solutions. Designs and prepares technical reports, data bases, studies, and related documentation, makes
charts and graphs to record results. Has in-depth knowledge of security requirements for specialized information transfer
applications and is skilled in preparing technical reports and providing other services required by the order.
Educational Requirements: Bachelor's degree from an accredited college or university in engineering, computer science,
or a mathematics-intensive discipline that provides substantial knowledge and skill in engineering large, complex projects
that are closely related to the work required by the order is desired.
Experience Requirements: Ten to fifteen years of intensive and progressive experience in the last fifteen calendar years
in the individual's field of study and specialization. In-depth knowledge of Avaya Telephony Product line - Definity and
S8X00 series media servers.
Willing to hire on-call w/o clearance and sponsor new clearance.
Top Secret Clearance is desired.


]]> Mon, 21 May 2012 16:00:00 GMT 2448812-Oakton-Engineering <![CDATA[Help Desk Technician - (Oakton, Virginia)]]> Service Desk Officer - Network Operations Center Watchstander position is in support of a Government Solutions customer in the Northern Virginia area. This position is for ONE 12 hour shift (nights), which currently runs from 6PM to 6AM, (7 x 24 x 365) - including weekends and holidays. Work will include supporting a telephone and trouble ticket oriented "Service Desk" in support of a customer's mission oriented IT infrastructure. Network Control Center Operations: Tier 1 support of Server Infrastructure, LAN & WAN voice and data telecommunications and applications, and other "custom applications and services". Incumbent will provide telephone support and provide routine tier 1 troubleshooting and problem solving using on the job experience, documentation, knowledge bases, and deployed network and IT management tools. Candidate will serve as liasion between the end users / customers and sr. technical staff if problems are escalated. In addition to service desk related work actitivies, the candidate may be requested to process routine customer work orders (adding routes, adding system accounts, etc.). The following skills / prerequisites are required: - Willingness to work Shift (24x7)- Willingness to work 12 hour shifts, - Excellent verbal and written communication skills.- Desire or interest in information technology. - Knowledge of WAN / LAN / Telecommunication Technologies.- Knowledge of Voice Telecommunications, Equipment and Applications- Knowledge of Windows NT/2000/XP, Linux or Solaris Administration. - Knowledge of LAN Cabling (CAT5, Fiber, Ethernet etc.)- Willingness to work in Northern Virginia Candidates must be a US Citizen and have a current Top Secret security clearance with a full scope polygraph. TS with full scope polygraph is required. Security+ or Network+ Certifications is a plus.



]]> Thu, 17 May 2012 16:00:00 GMT 2440326-Oakton-IT_Engineering_Technology <![CDATA[Mobility Solutions Architect - (Oakton, Virginia)]]> Senior Mobility Solutions Architect provides both pre-sales and post-sales support toward business development and implementation of unique network and ProServ mobility projects for Federal Government customers. Presents and demonstrates mobility solutions at customer locations and industry shows when required. Supports sales meetings, proposal efforts, and helps write technical documentation (White Papers, Technical Presentations, Study Documents) when required. Must have strong technical consulting experience from prior consulting engagements or technical advocate roles. Must be able to work with others to form strong relationships within and outside primary technical team.
Bachelor's Degree in Electrical Engineering, Computer Science or like field, 8+ years experience in the design, implementation and operation of Mobility services including GSM, GPRS,UMTS, and HSPA. Strong understanding of mobility applications and Mobile Device Management. Strong knowledge of both network architecture and operational support systems for mobility networks including RAN, Packet Core, OA&M, provisioning, billing, OSS systems. The successful candidate will be self motivated and have strong written and verbal communication skills. Ability to obtain TS/SCI-FS clearances. Master’s Degree Desired. Experience with Mobility network security solutions desired. Familiarity with workings of AT&T Mobility strongly desired. SECRET or above clearances desired. Knowledge of CDMA and WIFI/WIMAX Technologies strongly desired.



]]> Wed, 16 May 2012 16:00:00 GMT 2437712-Oakton-IT_Engineering_Technology <![CDATA[AT&T Mobility Client Solution Sales Exec 3 Oakton VA - (Oakton, Virginia)]]> AT&T Mobility Client Solution Sales Executive is a Direct Sales/Customer-facing sales role. Responsibilities of the Mobility CSE include building and maintaining relationships with the client, account planning and strategy, pursuing new sales opportunities with a focus on solution-selling with heavy emphasis on the AT&T Mobility solutions portfolio.

Working directly and independently with the client, the AT&T CSE successfully maintains, develops and grows business within the AT&T account, with primary responsibility for revenue growth in the Mobility solution portfolio. As an industry expert, the CSE us able to understands the customer’s business, identify key industry trends and handles account planning and strategy development for the Mobility solution set. The CSE owns the sales process for complex solutions within their solution set, focusing on customized and customer-facing activities. Mobility CSEs may be assigned to key accounts or a group of accounts.


Roles and responsibilities of the Mobility Client Solutions Executive include, but not limited to the following:



  • Develop account strategy and roadmap in collaboration
  • Lead account strategy and roadmap in collaboration with Business Unit Sales Team
  • Perform account management, account maintenance, and opportunity development
  • Lead account planning, forecasting/RMT input with sales leadership support for the Mobility solution portfolio
  • Build, maintain, and manage relationships with key senior level clients
  • Interface with all partner organizations in support of account and sales accuracy, revenue protection and growth, and customer satisfaction
  • Invite customer to meetings/key events with senior AT&T executives to support positioning strategy
  • Identify customer needs related to Mobility solution portfolio, with a focus on solution-selling
  • Understand customer’s business and financial objectives
  • Know, understand and identify key industry trends
  • Analyze and anticipate business problems and provide solutions
  • Provide timely and accurate account status reports, forecasts, opportunity funnel and business plans to sales leadership and operational teams as required
  • Pursue new sales opportunities in the Mobility solution portfolio:
  • Focus on delivering Application Solutions, integrated solutions
  • Collaborate with CSE – Platform (where available) for integrated solutions that span both product sets
  • Work with technical resource for necessary expertise
  • Perform in-depth research for potential Mobility solution opportunities
  • Validate rough budgetary pricing and financial feasibility for new opportunities
  • Qualify opportunities for sales overlay resources (e.g., MACs for Mobility Applications)
  • Complete the following sales process activities for complex solutions:
  • Enter opportunities into necessary databases, aka, eCRM/ROME/BASE
  • Complete integrated design
  • Complete ICB pricing process
  • Integrate all pricing into one package
  • Develop and tailor proposal template, leveraging RFP proposal center
  • Present proposal, contract package to customer and set expectations
  • Collaborate with customer based on business needs
  • Engage necessary technical resources for more complex solutions
  • Partner with post-sales support to ensure focus on customer satisfaction in all activities (e.g., project implementation, order tracking, escalations)
  • Serve as point of escalation for sales and post-sales issues to ensure customer satisfaction
  • Act as customer advocate, especially in interactions with partner organizations, taking initiative and accountability for producing desired results
  • Support Stewardship, SAM and Customer Satisfaction requirements

Required skills and experience:


  • 8 to 12 year of direct work experience is required
  • Seven or more years of wireless application sales experience include Mobility Application and Service Solution selling
  • Ten or more years consultative sales experience, business planning and executive positioning
  • Excellent negotiation and closing skills
  • Strong presentation and communication skills
  • Strong Technical Knowledge of Mobility (CRU/M2M, IRU/BYOD and Mobility Applications) and excellent knowledge of WiFi, UC (UcaaS), Application Solutions (Xaas/Cloud/DMS & Security)
  • Proposal business writing
  • Successful in providing Consultative Sales, Business Planning and Executive positioning
  • Knowledge of the AT&T Portfolio
  • Technical sales experience in a large-business environment
  • Excellent interpersonal, communication and organizational skills
  • Successful sales track record
  • RFI and RFP
  • Valid Drivers License

Desired Skills, experience and Education


  • 12 or more years of relevant work experience
  • Bachelor degree in technical discipline, business and/or marketing

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


]]> Fri, 11 May 2012 16:00:00 GMT 2421447-Oakton-Business-Sales-Solutions <![CDATA[AT&T Mgr Prof Services APP - (Oakton, Virginia)]]>


]]> Wed, 09 May 2012 16:00:00 GMT 2175475-Oakton-Business-Sales-Solutions <![CDATA[Service Executive - (Oakton, Virginia)]]>
This is a 24/7 on-call position. A Service Executive is a highly skilled, seasoned professional with extensive customer relationship management experience. You will be responsible for providing complex customer support, ensuring customer service assurance support, and leading the service delivery for AT&T large business customers. Skill level of the AT&T Service Executive is considered to be a Subject Matter Expert (SME).


Additional Responsibilities:



  • Relationship Management: Serve as customer advocate, establish a network with maintenance work centers, manage suppliers, engage the appropriate technical resources, manage the escalation process, and provide status to the customer
  • Develop, maintain and grow business relationships with internal and external customers
  • Service Performance Management and Reporting: Provide overall management for Complex Maintenance Issues; Serve as communications link between AT&T, Customer & Local Access Providers, supply performance reporting, including incident specific analysis
  • Ensure successful implementations without negative impact to our customer
  • Proactive scheduled stewardship, set clear customer expectations, drive adoption of electronic tools, and provide clarity on internal process expectations
  • Lead communications with customer through detailed discussions of relevant issues, impacts and solutions
  • Identify and communicate business impacts to customer as it may relate to provisioning, billing, maintenance, etc
  • Proactively identify recurring or chronic problems and develop action plans
  • Coordinate daily service assurance activities for AT&T working closely with internal and external teams
  • Assist service assurance centers with chronic problems and escalations
  • Provide service assurance process and operation structures; service assurance ticket, testing and database system support
  • Work as a conduit between the service assurance organizations, internal and external customers, vendors, etc., as needed, in providing resolution to complex service problems
  • Provide focus and customer support for chronic troubled conditions via detailed analysis of historical data, real time testing and interaction at various levels both within AT&T and with the customer

Required Qualifications:


  • Five or more years provisioning, billing, ordering, and/or maintenance experience

  • Five or more years service delivery experience across all product lines

  • Extensive Customer Care Experience

  • Process knowledge of Central Office, Engineering, Technical Support and outside plant facilities

  • Private Line products and Voice Technologies including systems, processes and troubleshooting practices

  • Strong Customer interface skills

  • Experience working with Large Global Customers

  • Project Management Experience

  • Knowledge of and/or experience working with the following systems and software: Microsoft Word, Excel and PowerPoint, SOTS, AOTS, BMP, TIRKS, SARTS, CTP, WMS, GEOLINK, NETSCOPE, SDN-SMS, SSIRS, ESPRIT/NET, RC & VERIFY, CONNECT-VU APX, STAMPS


Desired Qualifications:


  • Network Design, implementation and management of Large LAN/WAN infrastructure

  • Experience supporting local and long distance network topology; service assurance process & operational structures; service assurance ticket, testing & database systems

  • Technical Network support: Private Line Data, SONET, HSPS, Local and Long Distance voice services

  • Knowledge and experience with all Legacy-T High Speed Packet Service (HSPS) products

  • Background in Service Management



AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

]]> Sun, 06 May 2012 16:00:00 GMT 2409003-Oakton-Corporate <![CDATA[AT&T Technical Sales Consultant PreSales Oakton VA - (Oakton, Virginia)]]> AT&T Technical Consultant -Sales is a strategic technical resource with extensive skills in delivering technical consultation, technical design and technical support for AT&T Sales team and Customer. As a key strategic partner and technical resource, the Technical Sales Consultant provides advanced communications and networking solutions in support of AT&T Sales and AT&T Large Fortune Customers.


Roles and responsibilities of the AT&T Technical Sales Consultant 3 - Signature Client Group include, but are not limited to, the following:



  • Understand and translate customer business requirements into functional and technical requirements.

  • Consult with customers in selling and supporting the sale of AT&T Portfolio, Including products, services and solutions

  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors

  • Provides technical support in sales presentations, briefings, product demonstrations

  • Design WAN/LAN networks

  • Position self as Subject Matter Expert:

o Instills Technical Confidence


o "Sell" the technical influencer - Technical Closer


o Leverage the knowledge of the community across many opportunities


o Ability to communicates at senior executive levels, both orally and written



  • Focus on Revenue Growth, Technical Stewardships and Increased Customer Loyalty

  • Support unit sales plan through pre-sales and/or post-sales technical consulting activities

  • Support Customer Technical Presentations & Briefings
Relocation Not Available




Background & Requirements:


  • 10-15 years of experience in Telecommunications and/ or Networking

  • Possess Industry Certifications: CCNA, CCDA, and/or CISSP

  • 5 + Years of Technical Consulting experience

  • 7 + years in LAN/WAN/MAN networks including: MPLS, Routing Protocols, TCP/IP, VPNs, VoIP, Applications, Optical Networks, Wireless-Mobility, Security, Video, Hosting

  • Knowledge of Unified Communications

  • Cisco and Juniper Routing and Switching

  • Possess Industry Certifications: CCNA, CCDA, or CISSP

  • In-depth, working knowledge of client business drivers, applications, and networking industry trends is imperative

  • Strong written and verbal communication skills

  • Strong analytical and problem solving skills

  • Analytical and problem solving skills

  • Understands competitive products and services, and competitive strategies

  • Experience across the AT&T Data and IP service portfolio

  • Exceptional presentation skills

  • Effectively collaborate with internal and external cross-functional orgs and customers

  • Highly motivated and self-directed with the ability to work well both independent and as proactive team member

  • Excellent customer communications, interaction and presentation skills

Education:


  • BS or MS in MIS, computer science, Telecommunications or related field preferred

Desired Qualifications:


  • 5-7 years experience in a similar position within the same industry

  • CCIE HIGHLY PREFERRED

  • Proven ability to work with wide range of organizations and extended teams

  • Network Engineering and/or Capacity Planning Expertise

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V



]]> Mon, 30 Apr 2012 16:00:00 GMT 2381960-Oakton-Business-Sales-Solutions <![CDATA[Critical Issue\Metrics Manager - (Oakton, Virginia)]]> Manage and own all escalations, expedites, and critical issues impacting the Federal Sales Support Team. Additionally, act as SME on sales tools and recommend ways to leverage existing tools. Create, manage, and report on all Metrics impacting the Federal Sales Support Team including order requests, orders processed, modifications processed and awarded, Advanced Provisioning Requests and timeframes, and any productivity metrics. Report directly to the Executive Director – Federal Sales Support Team. Manage all network services order expedites. Create, manage, and report on all Metrics impacting the Federal Sales Support Team. Work across organizations to put measurement tools in place. Lead monthly sales order forecast meeting. Synthesize disparate pieces of information. Create spreadsheets/reports/graphs for numerous metric measurements. Be adept at working up the management chain and following-through in a professional manner using emails, calls, and in person meetings. Act as SME on commercial sales tools such as eCRM/ROME and EFMS-PM. Also become familiar with internal AGS tools such as Insights. Recommend new tools to accomplish measurement and tracking ability. Recommend use of tools to track service order work across AGS and allow for the easy transfer of work items between organizations/teams. Prepare executive status presentations on all aspects of the Federal Sales Support Team. Be able to communicate and meet with all levels of management to both gather and present data as needed. : Education: Bachelor’s degree or equivalent experience required. Experience: 7 or more years of Sales Support experience including metrics creation and reporting. Skills: Advanced skills in Microsoft Office Products. Ability to perceive proper level and method for escalating issues. Superior communication skills. Self-starter and able to work with little direction. Strong decision making skills. Knowledge of AT&T commercial sales tools such as eCRM/ROME and EFMS-PM is desired.



]]> Mon, 30 Apr 2012 16:00:00 GMT 2392822-Oakton-Corporate <![CDATA[Service Mgr Customer Relations - (Oakton, Virginia)]]> Works under general direction and duties performed are often of limited to moderate complexity. Partners with sales, network, operations, and affiliates to develop customer specific action plans to address service issues and/or billing escalations, develop service agreements and provide reports/tools to measure performance-based on those agreements. Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations. This position is held accountable for resolving customer issues to ensure customer satisfaction on a 24 x 7 basis. Independent authority to escalate to whatever level as necessary to expeditiously resolve customer complaints. Pre-sale: Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules; recommends price changes based on company/customer relationship; recognizes new business opportunities. Post-sale: Resolves production scheduling and shipping or invoicing problems; determines validity of warranty claims and schedules repair resources; changes production and shipping schedules; and recognizes add-on business opportunities.


]]> Mon, 30 Apr 2012 16:00:00 GMT 2426616-Oakton-Corporate <![CDATA[SR Quality\M&P - (Oakton, Virginia)]]> Overall Purpose: Responsible for the implementation of methods and procedures for front-end Sales processes for all custom AT&T Government Solutions services, including the Networx Contract services. Lead the design, development, facilitation and training for quality M&Ps, partnering with other process organzations as well as Sales, Customer Care, Programs, and Technical Product Development. Implement techniques which will ensure quality levels are maintained when developing and maintaining process documentation, flow diagrams and training. Lead and participate in quality reviews of documentation prior to release, ensuring steps are clear and internal control points are inserted into the process. Identifies and evaluates performance against process requirements and aligns improvement to performance shortfalls. Surveys, analyzes and develops best practices for techniques and processes. Facilitates complex and organizational process improvement activities. Researches and provides direction on business rules and user requirements to be implemented into IT systems. Presents complex processes in a logical, simple-to-use manner when training Sales team members. Ideal candidate will know how to leverage technology to allow the user to click through a complicated process and drill-down as needed. Must be a self-starter with superior communication skills. A creative thinker with the ability to identify new ways to tackle old problems.

Required Skills:
5-7 years of Detailed Process Development experience
Training Experience
Bachelor's degree
Excellent oral and written communication skills
Telecommunication Industry Experience
Works with little direction
Must be a Team Player

Desired Skills:
Familiarity with Federal Government Contracts
Familiarity with Networx Ordering Processes
Professional Certifications such as Six Sigma, CMMI or other QMS certifications


]]> Mon, 30 Apr 2012 16:00:00 GMT 2392841-Oakton-Corporate <![CDATA[Business Development Manager - (Oakton, Virginia)]]>

Synopsis: AT&T Government Solutions National Information Systems (NIS) is seeking a Business Development Manger


to support our National Geospatial-Intelligence Agency (NGA) customer. The position is responsible for consulting


with customer in selling and supporting AT&T Government Solutions products and solutions. Plans and executes


effective strategies for one strategic or several large, complex opportunities with the NGA customer and partners.


Provides leadership to in developing strategic account level business relationships, and develops and executes


corporate client level marketing and selling strategies. Conducts strategic analysis of market trends and competition.


Assesses and qualifies potential opportunities and competitive risks. Identifies deal opportunities. Conducts due


diligence for assigned prospective deals. Lead role in structuring, negotiating and closing of assigned deals.


Negotiates for resources and priorities, with senior management and partners that affect function's performance.


Focused role objectives:


• Lead planning of sales campaigns and qualification of opportunities


• Develop, document and share best practices for selling solutions, detailing the approach used to overcome


competitive scenarios and customer challenges.


• Leverage network of solution partners to assess opportunities and build winning solution teams


• Drive and supports BD activities such as demand generation, Industry Events/Trade Shows

Revised 02/2009

• Stay current and maintain a comprehensive knowledge of complex data products, solutions and competitive


intelligence around pricing and market trends.


• Work with Sales/Pre-sales resources in order to expand and communicate knowledge


• The role require some travels (~20%)


Critical Competencies:


• Works closely with account teams to define strategies, and align activities with strategic account plans


• Continuously prospects and expands opportunities to increase AT&Ts footprint


• Proven achievement acting in a National Account, Strategic, and/or Solution sales role.


• Excellent verbal, written, presentation and interpersonal skills.


• Proven ability to transfer knowledge to others.


• Well organized with attention to detail.


• Passion for winning.


• Ability to comfortably interact with senior leadership, customer executives and frontline employees.


Required Skills:


• Bachelors Degree in a technical field preferred.


• 5-7 years experience with demonstrated success in technology, applications and solutions sales.


• Current TS/SCI clearance with CI Poly (required) with full scope poly (preferred)




]]> Mon, 30 Apr 2012 16:00:00 GMT 2392779-Oakton-IT_Engineering_Technology <![CDATA[Govt Sr Specialst Prog Control - (Oakton, Virginia)]]> negotiated and agreed-upon parameters and government cost control guidelines exclusively to Federal Government
clients on a fee-for-service or billable hours basis. Supports Division financial reporting.
Key Roles and Responsibilities: Develops budgets and schedules for contract work and performs and/or assists in
financial analyses such as funding profiles, sales outlook, and variance analysis. Develops program plans to oversee
program requirements and statement of work are captured and scheduled. Performs schedule risk assessments to
identify and mitigate program cost and scheduling risks. Oversees adequate funding availability by maintaining
accurate records of expenditures, directing preparation of expenditure projections, and submitting timely requests
for additional funding to the government. Incorporates contractual changes into control systems by staying aware of
outstanding work against each contract in order to maintain realistic contract cost and schedule baselines. Develops
plans including budgets and schedules to meet contractual project requirements for several major portions of a
program. Establishes and defines program plan requirements and directs or performs in-depth studies to determine
optimum program plans. Leads interdepartmental development of program plans. Interfaces with vendors and
customers and performs extensive investigations as required. Oversees and reports performance against plans to
oversee that contractual, cost and schedule objectives are met; arranges modifications as required. Supports
Division internal business reporting for revenue tracking and sales.
Education: Typically requires a Bachelors Degree in engineering, science, business administration or equivalent
experience.
Experience: Typically requires a minimum of three to five years experience in technical program planning and
implementation, contract interpretation budget development and administration of government projects.

TS/SCI Required


]]> Mon, 30 Apr 2012 16:00:00 GMT 2392823-Oakton-IT_Engineering_Technology <![CDATA[Quality\M&P - (Oakton, Virginia)]]> Position Synopsis
Overall Purpose: Responsible for the implementation of methods and procedures for front-end Sales processes for all custom AT&T Government Solutions services, including the Networx Contract services. Additionally, support Sales and other organizational questions on ordering, Networx notices, process functionality for all services ordered by the Government from AT&T. Provide one-on-one training to Sales and support teams on how orders should be placed, where to locate documentation, and critical success factors to ensure a bill is generated accurately. Partner with other process organzations as well as Sales, Customer Care, Programs, and Technical Product Development in the development of quality M&Ps. Participate in quality reviews of documentation prior to release, ensuring steps are clear and internal control points are inserted into the process. Once finalized, ensure processes are communicated and understood by the user community. Identify and evaluate performance against process requirements and aligns improvement to performance shortfalls. Researches and provides direction on business rules and user requirements to be implemented into IT systems. Presents complex processes in a logical, simple-to-use manner when training Sales team members. Ideal candidate will know how to leverage technology to allow the user to click through a complicated process and drill-down as needed. Must be a self-starter with superior communication skills.

Required Skills:
3-5 years of Detailed Process Development experience
Training Experience
Excellent oral and written communication skills
Telecommunication Industry Experience
Works with little direction
Must be a Team Player

Desired Skills:
Bachelor's Degree
Familiarity with Federal Government Contracts
Familiarity with Networx Ordering Processes
Professional Certifications such as Six Sigma, CMMI or other QMS certifications



]]> Mon, 30 Apr 2012 16:00:00 GMT 2392768-Oakton-Corporate <![CDATA[AT&T Consultant Professional Services 3 - (Oakton, Virginia)]]>
As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.


JOB DESCRIPTION


We are looking for a strong Engineer/Architect with 5+ plus years of experience as a operational/systems architect for researching, designing, engineering, implementing, and supporting information security & operations technology systems (software & hardware).


ESSENTIAL DUTIES AND RESPONSIBILITIES

The Employee will be responsible for the maintenance and operation of a secure network used to support our US Government client. The candidate must have experience in supporting security device & network infrastructure architecture design.



  • In-depth knowledge of network infrastructures, design, capacity planning
  • Data centre Design, implementation, testing of LAN, WAN and experience of Data Center Network Infrastructure
  • IDC Centralized Data Storage Services: SAN/NAS
  • Hands on experience on Routing protocols ( OSPF , BGP, EIGRP )
  • Hands on and Design experience on FWSM, ASA & Juniper Firewalls, Log management tools and Bluecoat Proxy devices would be a plus
  • Network certifications CCDA, CCNA, CCDP preferred
  • Security certifications CISSP, CISM, CISA, GIAC preferred
  • Operations Center Analysis and Development
  • Technology Architecture and Integration
  • Windows Operations Management & Security

Duties will include, but not limited to:


  • Perform technical analysis of the current "as-built" network/infrastructure for the purpose of designing and implementing any new IT network/infrastructure solution required.
  • Gather and define business, functional and technical requirements definition.
  • Create conceptual and architecture/designs (network and security), specifications, IT infrastructure implementation plans, for custom and commercial off-the-shelf (COTS) products.
  • Install, configure, integrate and test (all levels) IT infrastructure components/systems (custom and COTS).
  • Provide IT infrastructure/systems support and transition knowledge to operations and maintenance support staff.


This resource should be up to speed on current state best practices and have excellent written and communication skills. This individual will assist in areas of operations/network design and creation of standards. The resource would be responsible for providing technical expertise on decisions and priorities regarding the enterprise's security systems. Experience driving projects (not necessarily as a PM but as the main driver) is preferred.


  • Bachelor's Degree in Computer Science, Information Systems, or equivalent work experience.

  • 5+ years operational/systems architect experience, 3+ years of security architect experience

  • Ability to perform complex and varied level work where analysis of situations or data requires an in-depth evaluation of various factors

  • Reliable business knowledge, preferably in the retail industry

  • Advanced interpersonal, business communication, and writing skills

  • Able to demonstrate effective use of applications and technologies

  • Customer focused with high quality standards








AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


]]> Sun, 29 Apr 2012 16:00:00 GMT 2387931-Oakton-Sales <![CDATA[Network System Administrator - (Oakton, Virginia)]]> Position is for a Network System Administrator to integrate a variety of commercial network management platforms
in the standup of a new network. Commercial platforms to include the likes of Solarwinds, Brocade Network Advisor,
Citrix, HP Tipping point, SYSLOG, TACACS systems and Secure ACS and possibly others. Candidate must be skilled into
integration of these products to allow the customer to manage the network as one cohesive unit. Candidate must
posess strong network management skills in both IPv4 and IPv6 as he/she will be ultimately responsible for managing
and administering the IP structure for the entire network, provide Tier III support to the operations staff, and perform
maintenance and implement updates as needed per vendor specifications.The successful candidate will work
individually and on project teams to implement solutions to the customer’s technical problems with integrated
computer based solutions.
Required Skills, Experience, and Education: Bachelor’s degree in EE Comp Sci or like discipline and 8 years
experience or 12 years applicable experience. Excellent verbal and written communication skills; Works well with
others on teams and assisting them as needed for network support; Solid documentation and writing skills (technical)
and ability to create operations documents for Tier-1 support. Enterprise Management Tools- Troubleshooting skills in
isolating server and application issues. Experience in administering UNIX HP(UX) and Microsoft OS - Working
knowledge of ORACLE/SYBASE databases
Required Clearance: TS/SCI - FS
Desired: Experience in UNIX/Linux and Windows an additional plus along with scripting capabilities if required.
(installations, patch management, networking, daily usage, etc). Knowledge and experience of Cisco/Juniper and
security devices is a plus.


]]> Sun, 29 Apr 2012 16:00:00 GMT 2387922-Oakton-IT_Engineering_Technology <![CDATA[AT&T Client Solutions Sales Executive 3Platform\UC Oakton VA - (Oakton, Virginia)]]> AT&T Client Solutions Executive 3 (CSE) Platform is a direct sales/customer-facing role. Responsibilities of the CSE include building and maintaining relationships with the client, account planning and strategy, pursuing new sales opportunities with a focus on solution-selling for the AT&T Platform solution portfolio. Working directly and independently with the client, the AT&T CSE successfully maintains, develops and grows business within the AT&T account, with primary responsibility for revenue growth in the Platform solution portfolio. Having industry expertise, the CSE us able to understands the customer’s business, identify key industry trends and handles account planning and strategy development for the Platform solution set. The CSE owns the sales process for complex solutions within their solution set, focusing on customized and customer-facing activities. Platform CSEs may be assigned to key accounts or a group of accounts.

Roles and responsibilities of the AT&T Client Solutions Executive (CSE) Platform include, but may not be limited to the following:



  • Lead account strategy and roadmap in collaboration with Business Unit Sales Team

  • Perform account management, account maintenance, and opportunity development

  • Lead account planning, forecasting, RMT with leadership support for Platform solution portfolio

  • Build, maintain, and manage relationships with key senior level clients

  • Interface with all partner organizations in support of account and sales accuracy, revenue protection and growth, and customer satisfaction

  • Invite customer to meetings/key events with senior AT&T executives to support positioning strategy with leadership support

  • Identify customer needs related to Platform solution portfolio, with a focus on solution-selling

  • Understand customer’s business and financial objectives

  • Know, understand and identify key industry trends

  • Analyze and anticipate business problems and provide solutions

  • Provide timely and accurate account status reports, forecasts, opportunity funnel and business plans to sales leadership and operational teams as required

  • Pursue new sales opportunities in the Platform solution portfolio including collobration efforts, leveraging internal resources, performing research, validation efforts and qualify opportunities for sales overlay resources (e.g., Telepresence, UVN resources)

  • Complete required sales processes and activities for complex solutions.

  • Engage necessary technical resources for more complex solutions (e.g., Telepresence, IP Flex over AVPN solution)

  • Partner with post-sales support to ensure focus on customer satisfaction in all activities(e.g., project implementation, order tracking, escalations)

  • Serve as point of escalation for sales and post-sales issues to ensure customer satisfaction

  • Act as customer advocate, especially in interactions with partner organizations, taking initiative and accountability for producing desired results

  • Support Stewardship, SAM and Customer Satisfaction requirements

Required Skills and Experience:


  • 8 to 12 years of direct work experience

  • Ten or more years consultative sales experience, business planning and executive positioning

  • Seven or more years of telecommunication sales experience include wireline voice and data and wireless application and solution sales

  • Excellent negotiation and closing skills

  • Strong presentation and communication skills

  • Strong Technical Knowledge (IPVPN/MPLS/SIP) and strong application services (Contact Center, Telepresence, USI), WiFi, UC (UcaaS), Application Solutions (Xaas/Cloud/DMS & Security)

  • Proposal business writing

  • Previous success in providing Consultative Sales, Business Planning and Executive positioning

  • Extensive Knowledge of the AT&T Portfolio

  • Technical sales experience in a large-business environment

  • Excellent interpersonal, communication and organizational skills

  • Successful sales track record

  • RFI and RFP

  • Valid Drivers License

Desired Skills, Experience and Education


  • 12 or more years of relevant work experience

  • Bachelor degree in technical discipline, business and/or marketing


AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

]]> Thu, 26 Apr 2012 16:00:00 GMT 2384823-Oakton-Business-Sales-Solutions <![CDATA[Graphic Artist\Production - (Oakton, Virginia)]]>


]]> Mon, 23 Apr 2012 16:00:00 GMT 2373926-Oakton-Corporate <![CDATA[Navy\USMC Solutions SME - (Oakton, Virginia)]]> The Navy/USMC Solutions SME is an essential role within the AT&T GSI Navy/USMC Division (NMD). The primary responsibility of the Navy/USMC SME position is to provide technical support and develop complex technical solutions for DoD customers, focusing on the US Navy and the USMC customers. The SME works closely with division staff to develop solutions (architecture, engineering, frameworks, models, tools, policy, and practices) that apply commercial networking technologies to solve unique Government requirements in one or more practice areas:• Advanced Enterprise Infrastructure (e.g., switching & routing; WLAN; transmission; facilities)• Unified Communications & Collaboration (e.g., voice/VoSIP; messaging; mobility)• IT Service Management (e.g., DNS, WINS, Active Directory, Identity & Access Management)• Data Center Consolidation (e.g., virtualization, cloud computing, storage networking)In addition to providing engineering solutions, the responsibilities include business strategy, support for business development teams, capture, and post-sales delivery of complex solutions.• Support new business pursuits to include customer calls and developing preliminary technical concepts (white papers, briefs, etc.). • Provide proposal development support and leadership to plan, estimate, coordinate and schedule the technical details of projects. Establish overall technical direction, define standards, design processes, workflows and collaboration principles. Employ development processes matched to the system lifecycle and ITIL process concepts. Evaluates vendor capabilities to provide required products or services. Provides technical consultation to other organizations. • May act as a technical project leader or provide work leadership for lower level employees on awarded programs. This would include working with program management and customers to gather and analyze requirements, analyze customer’s current network, perform complex network design, develop network management plans, and support acquisition of hardware and software as well as subcontractor services. Must understand and employ industry best practices, to include the elements of Information Assurance applicable to the practice area(s).


Solid knowledge of voice and data network technologies to include: IP, MPLS, VPN, IP Security, UCC/VoSIP, and Ethernet/Optical networks. Working knowledge and understanding of routing protocols, cloud services, unified communications, satellite services, managed network services and professional services are also required. - Minimum of twelve (12) years of related experience supporting the military departments. Masters Degree in Engineering, a related field, or equivalent experience. US citizen and ability to receive a US Top Secret clearance, if necessary. Solid writing and oral presentation skills- Knowledge of vendor equipment: Cisco, Juniper, Avaya, etc.



Secret Clearance required


]]> Mon, 23 Apr 2012 16:00:00 GMT 2373914-Oakton-IT_Engineering_Technology <![CDATA[Proposal Writer - (Oakton, Virginia)]]> Job Description: Proposal Volume Manager
The Volume Manager will lead Management, Technical, or Cost Volume efforts for any AT&T Government Solutions (AGS) major business pursuits, as assigned through the Opportunity Review Team (ORT). This position has overall responsibility for coordinating the development of management, technical, or cost volumes of Federal RFPs, including the development of content for oral presentations and a variety of proposal artifacts. This position works closely with the Capture Manager, Senior Proposal Manager, and Solutions Manager to ensure that all inputs from proposal team members are highly coordinated, that each section is fully compliant, and that the volume incorporates overall response win themes and adheres to established stylistic conventions. This position requires extensive interaction with all proposal team members, subcontractors, customers and AGS Senior Management. This position also assumes a leadership and quality assurance role on technical concerns for the practice or department represented by the volume.

Responsibilities:
The management of this activity, under direction of the Senior Proposal Manager and in concert with other Volume Managers, includes, but is not limited to, these responsibilities:
• Develops the proposal volume strategy
• Leads the development of any Volume Summaries or ancillary volume artifacts
• Forms the proposal volume response team
• Manages all individual volume activities
• Compiles volume schedule and technical elements in accordance with RFP specifications
• Coordinates the collection and accumulation of scheduling, and performance elements from functional departments
• Researches and analyzes historical data
• Develops cost models to support proposal efforts
• Coordinates activities and participates in fact-finding meetings
• Ensures volume content meets overall response standards set by Senior Proposal Manager
Required Skills
• Ability to lead volume development teams and to work with proposal teams in a very dynamic environment.
• Ability to develop, coordinate and direct the development of large technical Federal proposals valued in excess of $30M
• The ability to articulate verbally and in writing highly complex technical solutions in understandable terms, proposals, WBS, schedules and project plans.
• The ability to balance cost vs. technical solutions with a winning technical solution
• Proficiency in the use of Microsoft Office including Word, Excel, PowerPoint and Project to create, edit and produce documents and supporting artifacts.
• Ability to gather information from subject matter experts for use as substantive content in proposals for highly complex technical solutions
• Ability to develop and maintain relationships with business partners through personal credibility and trust
• Working knowledge of FAR, DFARS and other Government Procurement regulations as they pertain to the RFP process.
• Knowledge of the Service Contract Act and its applications
• Ability to think strategically and be detail oriented
• Experience in Win Strategy Workshops
This position will be located in Oakton, Virginia.



]]> Mon, 23 Apr 2012 16:00:00 GMT 2373884-Oakton-Corporate <![CDATA[Technical Sales Consultant 3 - (Oakton, Virginia)]]> Pre-sales engineer responsible for RFP, RFI and solution fit opportunities. Ideal candidate would have an engineering background/ education with direct customer interaction skills to include formal presentations, technical writing and Sales development. Positive attitude and professionalism a key to leveraging the opportunities presented. Formal skills in networking engineering to include: BGP, OSPF, EIGRP, WAN and LAN design required. A broad understanding of IP data communications in the areas of: Data Centers, MPLS, storage and network design required. The candidate must have a 4-year college degree and a minimum of 5 years working experience in these areas. A Top Secret clearance is required to be considered. US Citizenship required. Top Secret clearance, 4 year technical degree, 5 years experience is required. MBA, TS-SCI, Cisco Certification (CCNA) is desired.


]]> Mon, 23 Apr 2012 16:00:00 GMT 2373989-Oakton-Business-Sales-Solutions <![CDATA[Account Manager Vienna Va BIS - (Oakton, Virginia)]]> AT&T Account Manager - Integrated Business Solutions - 24301640

Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on Diversity Inc's list of 2009 Top 50 Companies for Diversity.


As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.


Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company!


The Account Manager - Business Integrated Solutions will be responsible for identifying new business opportunities and managing existing account growth for AT&T's Business Integrated Solutions Group. The Account Manager will uncover new business opportunities by presenting business solutions via our products and services. He/she will engage in prospecting techniques including cold calling, scheduling appointments and meeting with key decision makers at customer locations. Individual may have some face to face interaction with small business clients at an AT&T retail location so partnering with our Retail Organization to build relationships with employees as well as with business clients within stores is key.


· Consistently meet/exceed voice/data revenue and quota targets and goals.

· Proactively seeks opportunities to utilize solution selling and account management techniques to maximize the business relationship and opportunity with prospects and customers within a defined Module/ Account list.

· Responsible for new business, account penetration and development, and retention within a geographic territory

· Support the retail environment with training and servicing the business clients that walk into our retail stores.

· Effectively plan and manage assigned accounts to maximize potential and to ensure customer satisfaction and retention

· Identify data needs through thorough understanding of customer business operations and effectively develop comprehensive data/voice solutions to meet customer needs.

· Gain new customers through incorporating all applicable sales stimulation strategies, programs, and other targeting contacts, e.g. cold calling and prospecting.

· Submit daily/weekly call reports for prospects and existing account coverage including sales forecast to Sales Manager

· Proactively drive business to most cost effective fulfillment channel and maximize most cost-effective channel options for sales fulfillment.

· Prepare and present professional corporate business proposals and presentations to corporate business executives.

· Maintain frequent and personal contact with existing small business customers to build strong relationships.

· Responsible for continuing self education in order to maintain a broad knowledge of wireline and wireless solutions, rate plans, complex products and services, and selling skills.

· Maintain a professional image and work environment.

· Handle and resolve escalated customer issues.

· Attend all required sales meetings and training sessions.

· Perform other duties as assigned.




Qualifications:

· Business Degree (Marketing major preferred) and/or equivalent work experience.

· 2+ years successful sales experience preferably in the wireline, wireless, data and/or telecommunications industry with a proven record of accomplishment in meeting quota and solution selling/account management.

· Experience selling complex solutions - wireless and/or wireline data products and services a plus in a cold calling environment

· Strong negotiation skills, confident and aggressively seeks new business.

· Excellent verbal, written, presentation, and interpersonal skills

· Decision making, problem solving, and negotiation skills.

· Experience in handling customer inquiries and ability to handle difficult customers professionally

· Ability to use Microsoft suite as well as other computer software packages as required.

· Valid drivers license with satisfactory driving record, current auto insurance and reliable vehicle per transportation needs of market.





AT&T Mobility is an Affirmative Action/Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V.

]]> Sun, 22 Apr 2012 16:00:00 GMT 2370608-Oakton-Sales <![CDATA[Network Engineer - (Oakton, Virginia)]]> Synopsis: Synopsis:Monitor alerts and work Trouble Tickets created and assigned by the Customer's NOC. Isolate and resolve end-to-end connectivity issues within CPE router and Telco circuit, including coordinating any required testing or dispatch among the site, vendor(s), and telcos/LECs. Advise customers of resolution. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Exceptional customer service orientation.

Must be able to work closely with government personnel and other vendors' onsite staff.

Must be available for shift work.

****MUST BE A US CITIZEN****NOC employees that will be tasked with support of this contract will have a National Agency Check with fingerprint.


Required Skills:

Bachelor's degree in computer science or related field, or three years' job experience in lieu thereof.

Basic knowledge of Cisco router configuration and management

Basic knowledge of IP routing

Experience using a trouble ticket tracking system, e.g., Remedy, Peregrine, Action Request System, etc

Experience using Network Monitoring tools, e.g., Openview, Netview, Netcool, etc.


Desired Skills: Current CCNA Certification a PLUS

BGP, EIGRP

MPLS and QOS

VoIP

SNA

DLSw+


]]> Mon, 16 Apr 2012 16:00:00 GMT 2023877-Oakton-IT_Engineering_Technology <![CDATA[NOC Technician Tier 2 - (Oakton, Virginia)]]> EMC Tier II

This position is for a Tier 2 associate in the AT&T Enterprise Management Center (EMC). The AGSEMC is responsible for the monitoring and management of the a customer network and is manned 24x7x365. This position reports directly to the Operations Manager; hours are flexible and are determined by the needs of the team. Off tours may be required. The associate's responsibilities include:
-Serving as primarily in support of Network Operations by managing customer devices, identifying sources of problems, and resolving configuration issues.
-Engaging equipment and service vendors that support network operations.
-Directly interfacing with clients; responding to client requests, and notifying clients of network problems and business impacts.
-Directing interfacing with various internal AT&T groups to resolve clients network and security issues.
-Understanding and reviewing action plans for planned and unplanned changes to client's network/infrastructure.
-Performing root cause analysis, complex implementations and network configurations.
-Handling performance monitoring and management, interpretation and reporting.

Desired skills and experience:
-BSCS/EE degree or equivalent of 7 years diversified WAN experience.
-Advanced troubleshooting/problem determination skills with Cisco products to include the ability to isolate and resolve end-to-end connectivity issues with CPE router and Telco circuits, coordinating any required testing or dispatch among site, vendor(s), and telcos/LECs.
-Knowledge of basic IP routing, routing protocols BGP and EIGRP, MPLS and QOS, VoIP, SNA, DLSw+.
-Familiarity with satellite operations and/or network security concepts is beneficial.
-Experience using trouble ticket tracking system (e.g. Remedy, Peregrine, Action Request System).
-Experience using Network monitoring tools (e.g. Openview, Netview, Netcool).
-Strong verbal communications and listening skills to provide exceptional customer service.
-The determination to increase skills to meet changing customer requirements
-Desire to continually increase technical proficiency (e.g. obtaining CCNA or CCNP certifications) to meet changing customer requirements.

A candidate for this position should be able to work independently, with peers, customers, and supplier teams; to prioritize numerous deliverables on multiple projects; interface directly with all levels of management; and to develop and schedule reports through multiple InfoServers using custom databases. Must be willing to submit and successfully complete Government Agency Clearance request. Work location is Oakton, VA; no virtual office or relocation available.

Applicants must be eligible to obtain a Secret clearance. Current openings are 4 x10 on Monday – Thursday Mid shift.



]]> Wed, 11 Apr 2012 16:00:00 GMT 2342767-Oakton-IT_Engineering_Technology <![CDATA[AT&T Sales Manager Integrated Solutions Oakton VA - (Oakton, Virginia)]]> AT&T Sales Manager is a seasoned sales lead with significant experience in directing and planning strategic account operations, supervising and developing strategic account managers, and leading the business in achieving the attainment of revenue goals accounting for client profitability, receivables and customer satisfaction. This is a consultative leadership opportunity with specific focus on the strategic sales of AT&T products and services to major AT&T customers. Due to the complexity of the large clients, the Sales Manager is well versed in data, mobility, wireline, application and solutions.

Roles and responsibilities of the Sales Manager Signature Client include, but are not limited to the following:


  • Lead a team of strategic sales executives and managers
  • Manage an existing revenue base, within assigned accounts, growing and advancing the business in areas such as hosting, IP data networking, Managed services, solutions, applications, emerging technologies, etc.
  • Manage and support growth of wireless / complex mobility solutions
  • Apply vision, innovation and best practice in order to create and deliver solutions including AT&T portfolio (wireline/wireless), 3rd party vendors and partnerships
  • Develop and recommend a comprehensive sales plan regarding growth, defining market share and opportunities; develop sales forecasts
  • Direct the support team through pre and post sales environment.
  • Ensure achievement of the sales center plans and operational dependencies for the sale of wireline and wireless products, services and applications.
  • Drive comprehensive objectives to achieve assigned current sales and revenue objectives.
  • Provide resolution for unique and highly complex problems
  • Influence the development of relationships with customers, maintain contact and rapport with employees, customers and prospects
  • Build and maintain customer relationships to maximize opportunities and grow business
  • Assist in major sales negotiations

REQUIRED



  • 7 or more years of relevant experience
  • 5 or more years strategic sales experience including: wireline, wireless, solutions, emerging technologies, etc.
  • 5 or more years of Sales Management/Leadership experience with a proven track record of leading and motivating a successful sales team
  • Extensive application selling skills including Hosting, Digital Media Solutions, Unified Communications, Cloud Services, Applications Management, Consulting & Integration, Emerging Technologies
  • 3 or more years technical sales experience and/or technical consultation experience (Network, Design, Prof Services, ect.)
  • Sales planning and sales operations experience / Business planning and business operations experience
  • Experience managing, designing and developing communication network solutions for telecommunication infrastructures
  • Contract negotiations experience including large, complex deals
  • Excellent Interpersonal, communication and presentation skills
  • Financial Background; Project Management; Time Management
  • Relationship Building (Organizational, Customer, etc)
  • Skilled in problem research, troubleshooting and resolution
  • Experience in equitable quota setting/distribution
  • Pass interview/assessment qualification for this position
  • Valid Drivers License

DESIRED



  • Completion of sales training and certifications
  • Bachelor of Science in a Technical Discipline; EE, MS, MATH, MIS, CS, Eng, Etc.
  • MBA is Plus

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

]]> Wed, 04 Apr 2012 16:00:00 GMT 2324803-Oakton-Business-Sales-Solutions <![CDATA[Senior Mobility Engineer - (Oakton, Virginia)]]> Synopsis: Senior Mobility Engineer to provide both pre-sales and post-sales support to business development and implementation of unique network and ProServ mobility projects for Federal Government customers.

Bachelor's Degree in Electrical Engineering, Computer Science or like field, 8+ years experience in the design, implementation and operation of Mobility services including GSM, GPRS, UMTS, and HSPA are required. Strong knowledge of both network architecture and operational support of mobility networks including RAN, provisioning, billing, OSS systems. The successful candidate will be self motivated and have strong written and verbal communication skills. Ability to obtain TS/SCI-FS clearances.

Experience with Mobility network security solutions desired. Familiarity with workings of AT&T Mobility strongly desired. SECRET or above clearances desired. Knowledge of CDMA and like data services strongly desired.



]]> Wed, 28 Mar 2012 16:00:00 GMT 2304890-Oakton-Engineering <![CDATA[AT&T Consultant Professional Services 2 - (Oakton, Virginia)]]>
Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity.


As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.




Engineering Design:• Review, understand and follow Organization’s IT policies, IT security policies and design best practices.• Support Organization’s existing network design• Maintain network documentation to Federal Government and Industry best practices• Update network diagrams and configuration templates• Support design changes to organizations network design• Ensure design changes are submitted and approved by change control committee2. Network Operations Support:• Review, understand and support Federal Government Organization’s IT policies and procedures.• Provide on-site IP network engineering and operations support for Federal Government Organization.• Perform routine maintenance & upgrade for the LAN, MAN and WAN network equipment.• Monitor network performance, availability, and proactively detect faults and other issues.• Document & troubleshoot network issues• Review problems encountered during a given period, identify systemic issues that have led to a group of problems, and propose a comprehensive engineering solution to avoid these problems in the future



]]> Wed, 29 Feb 2012 14:00:00 GMT 2215457-Oakton-Sales <![CDATA[GOVT SR SPEC SYSTEM DESIGN ENG - (Oakton, Virginia)]]> Seeking candidates proficient in security systems engineering, specifically security services design and architecture in applications related to cyber defense and information assurance. Candidates will provide technical sales support for network security services, participate in security-related bid and proposal efforts, interface with Government customers in support of sales and understand their security requirements, and provide post-sales award architecture requirements and support. This is a visible position impacting customer sales and requires a candidate who is professional, demonstrates technical depth in information assurance techniques, and has strong communication skills.

The successful candidate should have at least a Masters in Information Assurance, Computer Science, or Electrical Engineering and/or a B.S. degree with 5 - 8 years experience in security engineering, network engineering, or an INFOSEC related field; and possess strong proficiency in enterprise security architecture and requirements, known exploitation methods, mitigation techniques for known vulnerabilities, and experience with system attack methods (Botnets, DDOS, etc) within enterprise networks. Candidate must also be knowledgeable in network protocols (TCP, IP, ICMP, UDP), routers, networking applications and related protocols (e.g. SMTP, HTTP, HTTPS, FTP, etc), firewalls, VPNS, and intrusion detection systems (IDS). Strong oral and written communications skills are required, as well as, a CISSP, Security +, or a related INFOSEC certification or have equivalent experience such that the candidate would obtain a CISSP certification when tested.

Active TS/SCI with CI polygraph is required.

Experience in bid and proposal writing and/or system security certification and accreditation (NIST, DIACAP, etc) are strongly desired. No relocation is offered.



]]> Tue, 28 Feb 2012 14:00:00 GMT 2211080-Oakton-IT_Engineering_Technology <![CDATA[AT&T Technical Consultant Sales needed in Oakton VA - (Oakton, Virginia)]]> AT&T Technical Consultant -Sales is a strategic technial resource with extensive skills in delivering technical consultation, technical design and technical support for AT&T Sales team and Customer. As a key strategic partner and technical resource, the Technical Sales Consultant provides advanced communications and networking solutions in support of AT&T Sales and AT&T Large Fortune Customers.

Roles and responsibilities of the AT&T Consultant Sales, include but is not limited to, the following:



  • Understand and translate customer business requirements into functional and technical requirements.

  • Consult with customers in selling and supporting the sale of AT&T Portfolio, Including products, services and solutions

  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors

  • Provides technical support in sales presentations, briefings, product demonstrations

  • Design WAN/LAN networks

  • Position self as Subject Matter Expert:


    • Instills Technical Confidence

    • "Sell" the technical influencer - Technical Closer

    • Leverage the knowledge of the community across many opportunities

    • Ability to communicates at senior executive levels, both orally and written

  • Focus on Revenue Growth, Technical Stewardships and Increased Customer Loyalty

  • Support unit sales plan through pre-sales and/or post-sales technical consulting activities

  • Support Customer Technical Presentations & Briefings

Relocation Not Available




Background & Requirements:



  • 10-15 years of experience in Telecommunications and/ or Networking


  • Possess Industry Certifications: CCNA, CCDA, and/or CISSP


  • 5 + Years of Technical Consulting experience


  • 7 + years in LAN/WAN/MAN networks including: MPLS, Routing Protocols, TCP/IP, VPNs, VoIP, Applications, Optical Networks, Wireless-Mobility, Security, Video, Hosting


  • Knowledge of Unified Communications


  • Cisco and Juniper Routing and Switching


  • Possess Industry Certifications: CCNA, CCDA, or CISSP


  • In-depth, working knowledge of client business drivers, applications, and networking industry trends is imperative


  • Strong written and verbal communication skills


  • Strong analytical and problem solving skills


  • Analytical and problem solving skills


  • Understands competitive products and services, and competitive strategies


  • Experience across the AT&T Data and IP service portfolio


  • Exceptional presentation skills


  • Effectively collaborate with internal and external cross-functional orgs and customers


  • Highly motivated and self-directed with the ability to work well both independent and as proactive team member


  • Excellent customer communications, interaction and presentation skills

Education:




  • BS or MS in MIS, computer science, Telecommunications or related field preferred

Desired Qualifications:




  • 5-7 years experience in a similar position within the same industry


  • CCIE HIGHLY PREFERRED


  • Proven ability to work with wide range of organizations and extended teams


  • Network Engineering and/or Capacity Planning Expertise


AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


]]> Wed, 04 Jan 2012 14:00:00 GMT 2074156-Oakton-Business-Sales-Solutions <![CDATA[Media Consultant - (Oakton, Virginia)]]> Description

AT&T Advertising Solutions - Media Consultant

Ready to make a difference in your career? Make the move and join the largest Interactive Media Sales Team in the world and the fastest growing Internet Local Search Network! AT&T Advertising Solutions connects consumers and advertisers across multiple digital platforms – local search, SEM, on line video, and on line display ads. You can help create and support exciting new products and services for our growing portfolio of brands including yp.com - the most preferred Internet Local Search Network in the U.S., AnyWho and Keen. We also developed the technology behind Ingenio Pay Per Call. AT&T Advertising Solutions is a wholly owned subsidiary of AT&T.

Essential Duties and Responsibilities:

· Meeting and exceeding aggressive sales goals and overall objectives. You are measured by sales contacts per day and revenue generated.

· Demonstrating the value of yp.com and the AT&T Local Search Ad Network advertising to new and existing customers. Through face-to-face contact you will service existing clients, sell new programs, protect and increase existing advertising, and minimize decreases and cancellations.

· Developing sales strategies prior to contacting designated markets, using a variety of visuals, including Internet layouts and other sales aids. You will formulate client advertising recommendations, which are specifically designed to meet your customer's needs and objectives.
· Handling an aggressive schedule of daily sales contacts. You will schedule, organize, and prioritize work to meet both customer and company goals and deadlines. Accuracy and organization are critical to your success.
Visiting client business locations to obtain critical information about client markets and challenges. You will present the benefits associated with the yp.com advertising programs, along with their intended results.
Intermediate to proficient knowledge of MS Word, Excel and internet navigation are required. Incumbents must be computer literate and have the ability to learn new internal software programs as needed by the business.
All applicants must have a valid driver's license and proof of car insurance.
We're searching for applicants with:

Minimum of three consecutive years of successful, cumulative commission sales experience. Experience must be within last 5 years and excludes retail sales experience .
Internet savvy
Commission driven
Willing to work in a strong objective and quota driven environment
Base Pay and Average Earnings:

Media Consultants earn $35K base salary plus commissions as well as a car allowance, company laptop and company Blackberry Mobile Device. Average earnings range $90K - $115K/yr. There is not a cap on commissions or earnings potential.
Training:
You will receive paid training in one of our world class training facilities. This is instructor-led classroom training. Training consists of formal instruction and on-the-job training.
Supervision:
This job has no supervisory responsibilities.
Equal Opportunity Employer


]]> Thu, 08 Dec 2011 14:00:00 GMT 2015296-Oakton-Interactive-Advertising-Products-and-Technology <![CDATA[AT&T Chief Architect - (Oakton, Virginia)]]>
Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #4 on DiversityInc's list of 2011 Top 50 Companies for Diversity.


As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.


Our wireless division serves 95 percent of the Fortune 100 companies and counts more than 80 percent of the Fortune 500 and more than 1200 federal, state, and local government agencies as customers.


AT&T Chief/Principal Architect is responsible for matching the AT&T Client's business roadmap with an AT&T technical vision by identifying opportunities, providing solutions and solving business challenges. Working with the Signature Client Group AT&T Chief/Principal Architect provides world class network architectural designs that articulate long term needs and vision of AT&T Large Fortune Customer's.


As a strategic partner, AT&T Chief/Principal Architect leverages subject matter/industry expertise, applies in depth knowledge of company goals and makes a significant impact to future of product technologies and business strategies.


As a technical expert and authority within the industry, AT&T Chief/Principal Architect applies leadership and advice on multiple technologies; develops industry solutions that help shape clients technical vision and strategies, and provides strategic solutions designed to meet business challenges.


Roles and responsibilities of AT&T Chief /Principal Architect include, but are not limited to the following:


  • Partner with Signature Client Director to deliver the customer's technology continuum (The Technical TAM), matching client's IT vision with AT&T's vision and capabilities, identifying opportunities that solve business challenges.

  • Shape Client Technical Vision and Strategy

  • Partner with Signature Client Director to develop relationships with C-Level client (CIO's, CxO) and lines of business owners (HR, Marketing, Finance)

  • Own the "Art of What is Possible" strategy : Deliver executive presentations on IT strategies for multiple service technologies

  • Owns strategy sessions with client that identifies, shapes and develops sales opportunities

  • Provide strategic & technical direction to solve customer's business problems

  • Develop and maintain direct relationship with AT&T's key partners/vendors in various technology areas to facilitate the development of full, robust customized solutions.

  • Write white papers, technical strategy documents and develops repeatable industry solutions.

  • Work in direct linkage to Product and Marketing to shape AT&T's market sensing

  • Provide Subject Matter Expertise for Clients as well as AT&T Sales, Service Delivery and Technical organizations

  • Key contributor to the Technical Knowledge Share Community Portal

  • Key contributor to the creation of Technical Advocacy Board

  • Key contributor on products, services and/or infrastructure strategies that require complex or advanced conceptualization

  • Mentor Architect /Technical Sales Consultant (TSC)

  • Develop TCO/ROI modeling for AT&T's custom/complex solutions.

  • Develop technical selling strategies for advanced technologies

  • Champions the execution of decisions based on the company's mission and values


No relocation/Ability to travel as needed


REQUIRED SKILLS AND EXPERIENCE:


  • 12 or more years of relevant experience

  • 10 or more years of industry experience working in design, implementation and management of global enterprise network systems for a service integrator, global management consulting, technology services, or outsourcing company.

  • 7 or more years of technical background in telecommunications, IT and/or the service provider industry

  • Strong attention to detail required ensuring effective planning, implementation and execution.

  • Experience in leadership role developing IT corporate strategies

  • Well versed in enterprise architecture/IT Strategies

  • Broad understanding of IT planning, architecting, engineering, and operations across multiple disciplines

  • Strong relationship building skills to effectively work in all areas of the business to successfully perform the required duties.

  • Process a strong business acumen and aptitude to understand the key business drivers and financial knowledge to development return on investment models.

  • Experience writing written write papers, technical strategy documents and developed repeatable industry solutions

  • Pass interview/assessment qualifications

  • Must have valid driver's license

  • Ability to travel as needed


PREFERRED SKILLS, EXPERIENCE, EDUCATION AND CERTIFICATIONS:


  • Bachelors Degree in Engineering

  • Masters degree or four-year degree within either business or industry related field of study: Computer Science, Engineering, Electronics, MIS, Telecommunications, IT disciplines or Business Administration

  • Executive Level Leadership experience

  • Data experience including Cisco AVVID, VTEL and/or PictureTel

  • Data Certifications: Cisco CCNP /DP PLUS Cisco CCIE Certification (Written & Lab) OR equivalent training/experience.

  • E-Serv: MCSE+I, Oracle Database Hosting E-Serv

  • Cisco Certifications CCDA, CCNA, CCDP


AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

]]> Tue, 22 Nov 2011 14:00:00 GMT 2023526-Oakton-Sales