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AT&T Customer Assistant Detroit MI

Location: Detroit, MI

LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?


A job with AT&T as a Customer Assistant can provide you with exactly that!


Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!


Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers.


What you'll do as an AT&T Customer Assistant:


  • Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up

  • Assist customers with email, browser, and modem troubleshooting

  • Interact with other departments to resolve customer issues or provide additional services






In addition to STRONG communication skills, our Customer Assistants must have:


  • Data entry and problem solving skills

  • Basic computer skills

  • Satisfactory results from a background/employment history investigation and drug screening

  • The ability to work days, evenings or night tours; overtime, weekends, holidays

    and split shifts as required


  • Qualify on pre-employment screening:



Internet Services Mini Course (IS-MC)

Customer Service Assessment (CSA)

Call Center Audition (CC Audition)

Test study guides can be found at www.att.jobs/tips .



Requisition ID: 1234401

apply or Send to Yourself or a Friend

About Call Center Jobs at AT&T

Find your niche at AT&T with a rewarding Call Center career. As a Call Center Representative, your one-on-one skills will take you as far as you like. Providing excellent customer service to our clients is essential to our success, and our employees are recognized for their dedication. Read up on job requirements and apply, learn more about these opportunities on our Videos page, and keep in touch with us regarding employment openings through our Talent Network.

Connect with us. Connect to your career.

Join our Talent Network and get all the information you need on careers at AT&T straight from the source. Sign up today and you’ll receive email updates on job openings, contests with sweet prizes and the insider tips that can land you a career at AT&T!

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