<![CDATA[AT&T - Lake Grove jobs]]> http://connect.att.jobs/lake-grove-jobs en <![CDATA[AT&T Full Time Sales Support Representative Lake Grove NY - (Lake Grove, New York)]]> AT&T is at the center of the communication revolution. We are the number one wireless company in America and the largest telecommunications and entertainment company in the universe!

If you want to move fast, it's essential that your career is a good fit. How will you know? Let us help. We've developed a culture that recognizes individuals who have the vision to see the road ahead and the ambition to plot its course. If you enjoy a fast paced environment and talking with customers about the latest in wireless technology, you'll love the new AT&T.


We offer:


  • Exciting career paths that lead to new opportunities.

  • Competitive hourly pay

  • Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)

  • Top-notch on-going training on the latest technology

  • A fun, fast paced work environment

Job Description:

Assists customers with the purchase of Company products and services, features, accessories and bill payments. Answers inbound calls and assists sales representatives. Processes paperwork and performs other duties as assigned by management. May sell all products and services offered by the Company. Responsible for ordering, shipping, receiving, organizing, and merchandising inventory. Perform monthly inventory audits and reconcile discrepancies.

Required Qualifications:

If you enjoy…


  • Interacting with customers and providing prompt and courteous customer service to all customers in the store or via phone or email

  • Variety in your work schedule

  • Ability to identify and resolve customer related issues

  • Identifying and solving problems

  • Developing and maintaining knowledge of wireless services and equipment in order to provide information to the customer

  • Turning customers on to the newest wireless accessories


…Then this may be the job for you.


Desired Qualifications:


  • 1-3 years customer facing experience preferred.


The successful candidate will be able to perform the following with or without reasonable accommodation:


  • Ability to work flexible hours, including evenings, weekends and holidays; occasional overtime

  • Ability to stand for long periods of time

  • Ability to lift up to 25 pounds

  • Ability to operate a personal computer, wireless equipment, copier and fax

  • Ability to work in other locations as the needs of the business dictate may be required.

  • Complete general duties as assigned by the manager including but not limited to: order, ship, receive, organize, and merchandize inventory

  • May be required to wear a uniform



Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.





AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


]]> Mon, 21 May 2012 16:00:00 GMT 2233078-Lake-Grove-Retail <![CDATA[AT&T Full Time Retail Sales Consultant Lake Grove NY - (Lake Grove, New York)]]> AT&T is at the center of the communication revolution. We are the number one wireless company in America and the largest telecommunications and entertainment company in the universe!

You're part techno guru, part social butterfly. You are made for AT&T.


You're outgoing. You have amazing energy. You love to talk about cool technology. Well, we have customers waiting to speak with you. As a Retail Sales Consultant, you'll get to know our communication and entertainment technology inside and out. And you'll be the one everyone else looks to when it comes to what's next in wireless and wired technology solutions. It's good to be the guru.


We offer:


  • Exciting career paths that lead to new opportunities and financial rewards.

  • Competitive pay (base plus commission), Retail Sales Consultants can earn $1,200 or more per month in commission by meeting and/or exceeding sales objectives!

  • Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)

  • Top-notch on-going training on the latest technology

  • A fun, fast paced work environment


Job Description:

Sells all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

Required Qualifications:

If you enjoy…


  • Using competitive spirit to meet and exceed assigned sales goals

  • Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools

  • Understanding customers' needs and helping them discover how our products meet those needs

  • Multi-tasking in a fast paced team environment

  • Working a variety of hours including weekends, evenings and holidays involving occasional overtime

  • Educating and engaging customers through product demonstrations

  • Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or written note

  • Position may be commissioned and quota based


…Then this may be the job for you.


The successful candidate will be able to perform the following with or without reasonable accommodation:


  • Ability to work flexible hours, including evenings, weekends and holidays

  • Ability to stand for long periods of time

  • Ability to complete all paperwork completely, accurately, in a timely manner

  • Ability to lift up to 25 pounds

  • Ability to operate a personal computer, wireless equipment, copier and fax

  • Ability to work in other locations as the needs of the business dictate may be required.

  • Complete all aspects of opening and closing the store in accordance with written procedures. Submit all transaction journals on a daily basis.

  • Assists with inventory maintenance

  • Willingness to handle rejection from customers

  • May be required to wear a uniform


Desired Qualifications:


  • 1-3 years retail/customer facing/sales experience preferred.


Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.



AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V



]]> Mon, 21 May 2012 16:00:00 GMT 2400325-Lake-Grove-Retail <![CDATA[AT&T Assistant Manager Store\Kiosk Lake Grove NY (Smithhaven Mall) - (Lake Grove, New York)]]>

Overall Purpose: Provides assistance to Store Manager in daily operation of a retail store.


Key Roles and Responsibilities: Assist's Store Manager in daily operation of a retail store including execution of sales, service and customer experience initiatives. Under the direction of the Store Manager, schedule employees, maintain inventories, conduct physical inventories, maintain store appearance and complete day-to-day paperwork as directed.


Experience: 1 to 3 years retail, customer facing, sales experience preferred. Supervisory: No.


Required Qualifications:


  • Ability to work extended hours, including evenings and weekends and holidays

  • Ability to stand for long periods of time

  • May be required to wear a uniform

  • Ability to work more than 40 hours/week if needed (overtime)


Desired Qualifications:


  • 1 to 3 years retail, customer facing, sales experience preferred.

  • Previous management experience

  • Well developed planning, analytical and problem-solving skills

  • Strong organizational skills and attention to detail

  • Strong communication, leadership, and presentation skills

  • Ability to operate a personal computer, wireless equipment, copier and fax

  • Ability to work at multiple locations within district preferred

  • Familiarity with wireless terminology and AT&T Mobility systems preferred



]]> Sun, 13 May 2012 16:00:00 GMT 2426561-Lake-Grove-Store-Manager <![CDATA[AT&T Store Manager II Lake Grove NY (Smithhaven Mall) - (Lake Grove, New York)]]>
Working as a Store Manager, you will develop and lead a professional retail sales team to ensure achievement of store/kiosk revenue targets, operational goals and 100% customer satisfaction. You will supervise the overall daily operation of a store including hiring, discipline, and scheduling of employees to ensure cost effective and quality Store Operations.



Additional Responsibilities:


  • Ensure customer satisfaction

  • Maintain inventories at adequate levels, promote sales, and maintain the appearance of the store

  • Complete accounting and paperwork associated with cash receipts and prices and conduct physical inventories

  • Meet assigned sales performance and profitability criteria

  • Set appropriate individual performance standards for the store/kiosk in line with national standards

  • Develop, implement and monitor a store prospecting plan to increase sales

  • Facilitate and participate in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results

  • Establish and monitor store/kiosk work schedules and staffing issues to effectively manage payroll expenses

  • Exhibit a high level of leadership presence within all aspects of the business and other internal departments

  • Effectively manage profit and loss responsibility for store/kiosks and protect company assets

  • Analyze various business reports for trend analysis and strategic planning purposes

  • Effectively manage a team of retail store employees, including coaching, administering discipline, etc.


You will be responsible for all functions of the retail store/kiosk to include sales, customer service, inventory, and technical troubleshooting. You will maintain internal visual merchandising and in-store displays and ensure store appearance meets company standards at all times. You will analyze transactions to continuously find methods to simplify procedures, improve processes, and maximize resources.


We offer:


  • Competitive pay (base salary plus commission): Base pay varies by location and experience, Retail Store Managers can earn $1,700 or more per month in commission by meeting and/or exceeding sales objectives for their store!

  • Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)

  • Top-notch on-going training on the latest technology

  • A fun, fast paced work environment


Required Qualifications:


  • Two years sales/customer service experience in telecommunications or related industry

  • One year management experience

  • Excellent sales skills and demonstrated ability to meet or exceed performance standards

  • Ability to motivate and lead direct reports

  • Ability to work flexible hours, including evenings, weekends and holidays

  • Ability to operate a personal computer, wireless equipment, copier and fax

  • Ability to stand for long periods of time

  • May be required to wear a uniform

  • Ability to attend required training


Desired Qualifications:


  • Three or more years sales/customer service experience in the telecommunications or related industry

  • Previous management experience in the telecommunications or related industry

  • Effective communication, presentation and interpersonal skills

  • Strong organizational skills with attention to detail

  • Ability to work at multiple locations within district preferred

  • Familiarity with wireless terminology and AT&T Mobility systems preferred


AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V



]]> Tue, 10 Apr 2012 16:00:00 GMT 2339482-Lake-Grove-Store-Manager