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A Look Inside: Call Center Jobs

This video describes what it is like to work at an AT&T Call Center.

About Call Center Jobs at AT&T

By being hired into one of our Call Center jobs at AT&T, you’ll be a key member of the AT&T team. Professionals in Call Center careers come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business. Please click on your desired Call Center job above to learn more about the exact qualifications. A job in Call Center at AT&T may be waiting for you!

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Recent Job Openings

CS Area Manager Lafayette LA - Lafayette, LA
Description: Working as a Call Center Area Manager you will be responsible for evaluating day-to-day operations and resolving customer issues/concerns. You may be responsible for team manager performance and plan, develop and implement specific short and/or long term projects in the areas of customer operations.Additional Responsibilities:Create solutions to business requirementsEscalate suggestions for improvement for customer retent...
Customer Support Specialist Ashland KY - Grayson, KY
Description: We value your experience and education, so to start you will earn $12.69 - $15.14 per hour based on that experience!Customer Support Specialist handles inquiries from customers related to billing, rate plans, features and services, network, coverage, handsets & devices, accessories, repair & troubleshooting, credits & adjustments, etc.; handles credit checks, service activations and changes, and receivables ma...
CS Team Manager - Ridgeland , MS
Description: Working as a Team Manager, your primary responsibility is the supervision of employees involved in Customer Service, Retention, Fraud, Credit & Activations, Collections/Revenue Management, Roaming and Specialty Groups (i.e. WLNP, etc.) also known as Customer Service and Operations.Additional Responsibilities:Coach, motivate, train, develop, and guide employee performance through a variety of mechanisms such as observa...
 

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