Ashland, Kentucky Call Center
Connect with your potential
We know our technology is amazing. Our sales and service should be the same. This is where you come in. You like people, right? Make a career out of it with an awesome company, great benefits and a fun team environment. At the Ashland Call Center, you'll have one of the best customer service jobs in the area where you will enjoy a friendly work environment in a convenient location. Help our customers get the most from our solutions, and help yourself get the most out of your career. Goodbye ordinary job, hello AT&T.
We have two exciting opportunities in Ashland. While the positions are very similar, full-time and fully benefitted, you must apply to each separately in order be considered. The Customer Support Specialist handles inquiries from customers related to billing, rate plans, features and services, network, coverage, handsets & devices, accessories, repair & troubleshooting, credits & adjustments, etc. The Customer Service Representative role is a more traditional sales and service call center career with opportunity to increase pay based on sales goal attainment.
Reach Your Potential
The CSR starting salary range is from $10.51 to $14.76 per hour based on your experience and/or education. The CSS starting salary range is from $12.69 to $15.14 based on your experience and/or education. But the opportunities don't end there. You'll earn additional compensation for the sale of U-verse products and services while being eligible for your first raise after just 6 months! Then with every promotion, you can earn even more. What kind of potential do you have now? It's time someone took it seriously. We will.
Start With Training
You'll begin with 6 weeks of classroom training before joining your new team. We want to ensure you have the skills you need to be successful and to help you perform at the highest level. But the learning doesn't stop there. We also offer ongoing training to help you prepare for your next career move.
Where You'll Work
Our location is easily accessible at 826 East Park Drive, close to I-64, with free onsite parking for employees. The call center features an Internet lounge and on-site cafeteria. We are located just a short drive from several restaurants and a Wal-Mart Supercenter.
Apply now to join us at our Ashland location today!
When You'll Work
The Ashland CSR Call Center is open:
Monday - Sunday 7am to 10pm
The Ashland CSS Call Center is open:
Monday - Friday: 7am to 9:30pm
Saturday : 9am to 6:30pm