Ashland at AT&T
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Ashland, Kentucky Call Center

Connect with your potential

We know our technology is amazing. Our sales and service should be the same. This is where you come in. You like people, right? Make a career out of it with an awesome company, great benefits and a fun team environment. At the Ashland Call Center, you'll have one of the best customer service jobs in the area where you will enjoy a friendly work environment in a convenient location.

In Ashland, our Customer Support Specialists (CSS) handle calls from internal and external customers related to troubleshooting, warranties, network coverage, handsets and devices, accessories, billing, rate plans, features and services, and repair. You will also be expected to cross-sell AT&T products & services; however, selling is not the focus of this position. Help our customers get the most from our solutions and help yourself get the most out of your career. Goodbye ordinary job, hello AT&T.

Reach Your Potential

The CSS starting salary range is from $13.35 to $15.26 per hour, based on your experience and/or education. But the opportunities don't end there. You may receive additional pay for time worked during evening hours and you’ll be eligible for your first raise after just 6 months! Then with additional incentives and promotions, you can earn even more. What kind of potential do you have now? It's time someone took it seriously. We will.

Start With Training

You'll begin with 8 weeks of paid classroom and on-the-job training. We want to ensure you have the skills you need to be successful and to help you perform at the highest level. But the learning doesn't stop there. We also offer ongoing training to help you prepare for your next career move.

Where You'll Work

Our location is easily accessible at 826 East Park Drive, close to I-64, (Industrial Parkway Exit) with free onsite parking. The Ashland Call Center features an internet lounge, WIFI, on-site cafeteria, designated smoking area, and multiple break rooms. We are located just a short drive from several restaurants and a Wal-Mart Supercenter.

Apply now to join us at our Ashland location today!

When You'll Work

The Ashland CSS Call Center is open:
Monday - Friday: 7am to 11pm
Saturday - Sunday: 8am to 11pm

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Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. AT&T fully considers all qualified applicants including those with a criminal history. Click here to learn more or request an application accommodation here.